Sales Associate / Customer Service Representative

Drybar; Orlando (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Free monthly services

Membership sales bonus

Flexible Hours

Discounts on retail products and tools

Ongoing training

Job summary

Drybar is seeking a Sales Associate to deliver exceptional customer service in a fast-paced salon environment in Orlando. This role supports membership sales, uses POS systems, and keeps a polished front desk and sales floor.

Benefits include free monthly services, membership sales bonus, flexible hours, discounts on retail products and tools, and ongoing training. Minimum 2+ years in customer service preferred; high school diploma required.

Qualifications

• 2+ years’ experience in a fast paced, customer service centric environment.
• Experience with Point of Sale systems preferred.
• Salon/spa experience preferred, but not required.
• Track record in providing over-the-top, amazing customer service!
• Great communicator and detail oriented!
• Ability to work at a sustained, fast pace.
• Frequently required to stand and walk for 6-8 hour shifts.
• Excellent problem solving and troubleshooting skills.
• Ability to multitask with ease.
• Has the technical ability and skills to operate a point of sale system.

Responsibilities

• Provide excellent customer service to Drybar clients at the front desk.
• Assist with membership sales and service bookings.
• Maintain a clean, organized front desk and work area.

Skills

Customer service

Sales experience

Communication

Multitasking

Problem solving

Detail oriented

Stamina

Education

High school diploma or equivalent

Tools

Point of Sale Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation starting at $15/hour with commission on membership sales!
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on retail products and tools
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 2+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred, but not required
• Track record in providing over-the-top, amazing customer service!
• Great communicator and detail oriented!
• Ability to work at a sustained, fast pace
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Excellent problem solving and troubleshooting skills
• Ability to multitask with ease
• Has the technical ability and skills to operate a point of sale system
• Problem solver - use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure at all times!
• High school diploma or equivalent

Legal Disclaimer

©2023 DB Franchise, LLC ("DBF"). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.