Sales Associate - Customer Experience Pro

Belk; Henderson (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is looking for a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role focuses on driving sales, maintaining store presentation, and collaborating with store operations to meet objectives.

You will greet customers, leverage suggestive selling, and build loyalty through genuine relationships while staying informed about promotions and events to provide accurate

Qualifications

• Customer service focus and drive to meet store objectives.
• Willingness to learn and expand product knowledge.
• Ability to take ownership of tasks and contribute to store success.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently; handle inquiries, returns, and concerns professionally.
• Maintain visually appealing selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting inventory accuracy and minimizing risk.

Skills

Customer service

Communication

Ownership

Tech savvy

Flexible schedule

Job description

Belk is looking for a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role focuses on driving sales, maintaining store presentation, and collaborating with store operations to meet objectives.

You will greet customers, leverage suggestive selling, and build loyalty through genuine relationships while staying informed about promotions and events to provide accurate