Sales Associate - CocoNene Whalers Village

The Art Source, Inc.; Lahaina (HI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical

401K

Employee discount

Job summary

The Art Source, Inc. in Hawaii is hiring a Sales Associate at our CocoNene location in Whalers Village. You’ll blend hospitality with product knowledge to guide guests toward locally made products and to share Hawai‘i artists’ stories with warmth and professionalism.

Key duties include welcoming guests, sharing authentic product stories, assisting with gifts, operating the register, and helping the team reach sales goals in a friendly, collaborative environment.

Qualifications

• Warm, friendly, and reliable, with pride in providing great service.
• Loves Hawai‘i and understands the importance of supporting locally made products.
• Strong communication skills and a positive, solution-oriented attitude.
• Willingness to learn our products, processes, and local artist stories.
• Consistently looks for ways to improve, work smarter, and support the team.
• Growth-minded and motivated by hitting goals and improving performance.
• Ability to work nights, weekends, and most holidays.
• High school graduate or equivalent.

Responsibilities

• Welcome guests with warmth and aloha
• Share product knowledge authentically (not scripted)
• Represent our local artists and Hawai‘i-made process
• Help guests personalize gifts and find meaningful items
• Maintain a clean, inviting store environment
• Operate the register, handle cash, opening/closing duties, and restock products
• Contribute to team sales goals through great service
• Support your team and uphold a positive, collaborative culture
• Taking on other tasks that help our team and guests

Skills

Customer service

Communication

Sales goals

Education

High school graduate or equivalent

Tools

POS system

Job description

About the role

We are hiring a Sales Associate for our CocoNene location at Whalers Village.

This is not typical retail. Our team blends hospitality, product knowledge, and focused guest service while having fun. We’re here to guide guests to meaningful, locally made products and to help share the work of Hawai‘i artists in a warm, efficient, and professional way. You’ll connect with guests genuinely while staying on task. If you take pride in representing Made in Hawai‘i products and enjoy helping guests find something special, you’ll thrive here.

Pay: $20–$22+ per hour (base + bonus)
Benefits: Paid time off (for full-time only), Medical, 401K, and employee discount across all sister brands

What you’ll do

• Welcome guests with warmth and aloha
• Share product knowledge authentically (not scripted)
• Represent our local artists and Hawai‘i-made process
• Help guests personalize gifts and find meaningful items
• Maintain a clean, inviting store environment
• Operate the register, handle cash, opening/closing duties, and restock products
• Contribute to team sales goals through great service
• Support your team and uphold a positive, collaborative culture
• Taking on other tasks that help our team and guests

This is a role for someone who enjoys engaging with people, not just ringing transactions.

Qualifications

Must-have:

• Warm, friendly, and reliable, with genuine pride in providing great service
• Someone who loves Hawai‘i and understands the importance of supporting locally made products
• Strong communication skills and a positive, solution-oriented attitude
• Willingness to learn our products, processes, and local artist stories
• Consistently looks for ways to improve, work smarter, and support the team
• Growth-minded and motivated by hitting goals and improving performance
• Ability to work nights, weekends, and most holidays
• High school graduate or equivalent

Nice-to-have:

• Customer service experience
• Cash handling or POS experience