Sales Associate - CocoNene Ala Moana

Pictures Plus, CocoNene, California Closets; Honolulu (HI); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Paid time off

Medical

401k

Employee discount

Job summary

CocoNene at Ala Moana Shopping Center is hiring a Sales Associate. This position blends hospitality with product knowledge, emphasizing genuine service and local products. Responsibilities include welcoming guests, maintaining store cleanliness, operating the register, and contributing to team sales. The ideal candidate is warm, friendly, and motivated, with strong communication skills and a high school diploma. Benefits include paid time off for full-time employees, medical, and a 401k plan.

Qualifications

• Reliability and pride in providing great service.
• Willingness to learn about products and local artist stories.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Welcome guests with warmth and aloha.
• Share product knowledge authentically.
• Maintain a clean, inviting store environment.
• Operate the register and handle cash.
• Support team sales goals through great service.

Skills

Strong communication skills

Positive, solution‑oriented attitude

Warm and friendly demeanor

Education

High school graduate or equivalent

Job description

We are hiring a Sales Associate for our CocoNene location at Ala Moana Shopping Center.

This is not typical retail. Our team blends hospitality, product knowledge, and focused guest service while having fun. We’re here to guide guests to meaningful, locally made products and to help share the work of Hawai‘i artists in a warm, efficient, and professional way. You’ll connect with guests genuinely while staying on task. If you take pride in representing Made in Hawai‘i products and enjoy helping guests find something special, you’ll thrive here.

Pay: $18–$21+ per hour (base + bonus) Benefits: Paid time off (for full‑time only), Medical, 401k, and employee discount across all sister brands

What you’ll do

• Welcome guests with warmth and aloha
• Share product knowledge authentically (not scripted)
• Represent our local artists and Hawai‘i‑made process
• Help guests personalize gifts and find meaningful items
• Maintain a clean, inviting store environment
• Operate the register, handle cash, opening/closing duties, and restock products
• Contribute to team sales goals through great service
• Support your team and uphold a positive, collaborative culture
• Taking on other tasks that help our team and guests

This is a role for someone who enjoys engaging with people, not just ringing transactions.

Qualifications

Must‑have

• Warm, friendly, and reliable, with genuine pride in providing great service
• Someone who loves Hawai‘i and understands the importance of supporting locally made products
• Strong communication skills and a positive, solution‑oriented attitude
• Willingness to learn our products, processes, and local artist stories
• Consistently looks for ways to improve, work smarter, and support the team
• Growth‑minded and motivated by hitting goals and improving performance
• Ability to work nights, weekends, and most holidays
• High school graduate or equivalent

Nice‑to‑have

• Cash handling or POS experience
• Conversational Japanese (helpful but not required)
• Experience in a hospitality or guest‑facing environment

Why Join Us?

• You’ll be part of a local team that works together, uplifts each other, and takes pride in what we do
• You directly impact guest memories during their time in Hawai‘i
• Your work supports Hawai‘i artists, creatives, and diverse local jobs
• You’ll build skills in service, communication, storytelling, teamwork, and retail operations
• There are real opportunities for growth — many of our leaders started in this role