Sales Associate - CocoNene Kahala Mall

Pictures Plus, CocoNene, California Closets; Honolulu (HI); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Paid time off

Medical

401k

Employee discount

Job summary

CocoNene is looking for a Sales Associate at Kahala Mall in Honolulu. This role combines hospitality with product knowledge, focusing on providing exceptional service to guests while representing locally made products and artists from Hawai‘i. Key responsibilities include welcoming guests, assisting with product selections, and maintaining a positive store environment. Ideal candidates will be warm, friendly and have strong communication skills. This position offers benefits including paid time off, medical coverage, and a 401k plan.

Qualifications

• Must be warm, friendly, and reliable, with pride in providing great service.
• Loves Hawai‘i and supports locally made products.
• Growth-minded and motivated by improvement and goal achievement.

Responsibilities

• Welcome guests with warmth and aloha.
• Help personalize gifts and find meaningful items.
• Contribute to team sales goals through great service.

Skills

Strong communication skills

Customer service orientation

Teamwork

Solution-oriented attitude

Education

High school graduate or equivalent

Tools

POS system experience

Job description

We are hiring a Sales Associate for our CocoNene location at Kahala Mall.

This is not typical retail. Our team blends hospitality, product knowledge, and focused guest service while having fun. We’re here to guide guests to meaningful, locally made products and to help share the work of Hawai‘i artists in a warm, efficient, and professional way. You’ll connect with guests genuinely while staying on task. If you take pride in representing Made in Hawai‘i products and enjoy helping guests find something special, you’ll thrive here.

Pay: $18–$21+ per hour (base + bonus)
Benefits: Paid time off (for full-time only), Medical, 401k, and employee discount across all sister brands

What you'll do

• Welcome guests with warmth and aloha
• Share product knowledge authentically (not scripted)
• Represent our local artists and Hawai‘i-made process
• Help guests personalize gifts and find meaningful items
• Maintain a clean, inviting store environment
• Operate the register, handle cash, opening/closing duties, and restock products
• Contribute to team sales goals through great service
• Support your team and uphold a positive, collaborative culture
• Taking on other tasks that help our team and guests

This is a role for someone who enjoys engaging with people, not just ringing transactions.

Qualifications

Must-have:

• Warm, friendly, and reliable, with genuine pride in providing great service
• Someone who loves Hawai‘i and understands the importance of supporting locally made products
• Strong communication skills and a positive, solution-oriented attitude
• Willingness to learn our products, processes, and local artist stories
• Consistently looks for ways to improve, work smarter, and support the team
• Growth‑minded and motivated by hitting goals and improving performance
• Ability to work nights, weekends, and most holidays
• High school graduate or equivalent

Nice-to-have:

• Cash handling or POS experience
• Conversational Japanese (helpful but not required)
• Experience in a hospitality or guest‑facing environment

Why Join Us?

• You’ll be part of a local team that works together, uplifts each other, and takes pride in what we do
• You directly impact guest memories during their time in Hawai‘i
• Your work supports Hawai‘i artists, creatives, and diverse local jobs
• You’ll build skills in service, communication, storytelling, teamwork, and retail operations
• There are real opportunities for growth — many of our leaders started in this role

About The Art Source, Inc.

We are a local family business that has operated in Hawai‘i since 1986 and proudly employs over 160 team members. The Art Source, Inc. is the parent company of Pictures Plus, Plus Interiors, and CocoNene — three sister brands committed to local manufacturing, local artistry, and products made right here on O‘ahu.

Our factory in Kapolei creates artwork, furniture, décor, and personalized gifts for our stores across O‘ahu, Maui, and the Big Island. We measure our success by our average hourly wage and the opportunities we create for local people.
Learn more: www.theartsourceinc.com

About CocoNene

CocoNene celebrates Hawai‘i through locally made décor, gifts, and personalized products that help visitors and locals bring home a piece of the islands. To get a feel for our brand, here’s a short 4-minute video: https://youtu.be/1yIhTuckqkE
And our website: www.coconene.com