Sales Associate: Brand Experience & Customer Service

Madewell Stores Madewell, Inc.; Grand Rapids (MI); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Up to 60% discount on branded product

Travel discounts

Fitness discounts

401(k) plan with company matching

Job summary

Madewell Stores Madewell, Inc. in Grand Rapids, MI is seeking a Sales Associate to embody the brand with personal style and passion, bringing welcoming energy to the sales floor and helping customers discover their look.

You will collaborate with other team members and managers to drive business, while focusing on delivering a seamless customer experience with kindness, inclusivity, and collaboration. The role requires 18+ years old, scheduling flexibility including nights, weekends and

Qualifications

• Must be at least 18 years old.
• Support the brand, customers, and teams with enthusiasm.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for customers.
• Assist in operational and product driven store tasks as assigned by management.
• Share customer feedback and insights with the management team.

Job description

Madewell Stores Madewell, Inc. in Grand Rapids, MI is seeking a Sales Associate to embody the brand with personal style and passion, bringing welcoming energy to the sales floor and helping customers discover their look.

You will collaborate with other team members and managers to drive business, while focusing on delivering a seamless customer experience with kindness, inclusivity, and collaboration. The role requires 18+ years old, scheduling flexibility including nights, weekends and