Sales Associate - Belmont (New York)

Vivienne Westwood; East Meadow (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Commission/Bonus

Uniform allowance

Staff discounts

Training

Health & Wellbeing support

Cycle to work

Job summary

Vivienne Westwood is seeking a Sales Associate for the Belmont Outlet in New York. This full-time role focuses on delivering a luxury shopping experience, building customer relationships, and achieving sales targets while maintaining brand standards.

The position requires fashion passion, strong communication, and the ability to work in a fast-paced environment. Benefits include commission/bonus, staff discounts, and development opportunities within a values-driven luxury brand.

Qualifications

• Retail or luxury fashion experience preferred.
• Strong communication and interpersonal skills.
• Passion for fashion and the Vivienne Westwood brand.
• Ability to meet targets in a fast-paced environment.
• Attention to detail and organisational skills.
• Reliable team player with basic computer literacy.

Responsibilities

• Deliver exceptional customer service and create a luxury shopping experience.
• Build relationships with customers and develop product knowledge across categories.
• Achieve individual and store sales targets.
• Process sales transactions accurately through the POS system.
• Assist with stock deliveries, replenishment and transfers.
• Support visual merchandising standards and maintain a well-presented sales floor.
• Handle customer enquiries and resolve issues professionally, escalating where appropriate.
• Support inventory accuracy through regular stock checks and annual stock takes.
• Maintain store cleanliness and housekeeping standards.
• Act as a brand ambassador for Vivienne Westwood at all times.
• Follow company policies, procedures and loss prevention guidelines.

Skills

Customer service

Communication

Team player

Fashion passion

Tools

POS systems

Job description

About The Role

Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people and the environment. If you’re interested in being part of an organisation that creates high-quality products, promotes awareness for a better world, and offers an excellent benefits package to support its employees, keep reading… Vivienne Westwood is looking for a Sales Associate to join the Retail Team in the Belmont Outlet (New York) store on a full-time basis.

Key Responsibilities

• Deliver exceptional customer service and create a luxury shopping experience.
• Build strong relationships with customers and develop product knowledge across all categories.
• Achieve individual and store sales targets.
• Process sales transactions accurately through the POS system.
• Assist with stock deliveries, replenishment and transfers.
• Support visual merchandising standards and maintain a well-presented sales floor.
• Handle customer enquiries and resolve issues professionally, escalating where appropriate.
• Support inventory accuracy through regular stock checks and annual stock takes.
• Maintain store cleanliness and housekeeping standards.
• Act as a brand ambassador for Vivienne Westwood at all times.
• Follow company policies, procedures and loss prevention guidelines.

What we are looking for:

• Previous retail or customer service experience, preferably within fashion, luxury or premium retail.
• Strong communication and interpersonal skills.
• Passion for fashion and the Vivienne Westwood brand.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Sales-driven with the ability to meet targets.
• Strong attention to detail and organisational skills.
• Basic computer literacy and experience using POS systems.
• Flexible and reliable team player.

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

Benefits

• Commission/Bonus
• Uniform allowance
• Staff discounts
• Training
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link