Sales Associate (Back Up Delivery Driver)

Keeling Company; Lake Charles (LA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision with HSA

401k with match

Paid holidays

Paid time off

On-the-job training

Opportunities for advancement

Job summary

Keeling Company in Lake Charles, LA is seeking a Sales Counter/Driver Associate to support branch operations, deliver to customers, and assist with inventory and merchandising. You’ll answer questions, process orders in the ERP, and ensure a positive customer experience.

We seek motivated individuals with strong communication and basic computer skills, able to lift up to 75 lbs, and willing to obtain a DOT Medical Certification if needed. Full-time, daytime hours, with benefits.

Qualifications

• Customer service and communication skills required.
• Ability to lift up to 75 lbs.
• Forklift certification provided by employer.
• DOT Medical Certification or ability to obtain it.

Responsibilities

• Greet and direct customers.
• Provide in-person and phone support and answer product questions.
• Enter orders in the ERP system.
• Pull and prepare inventory orders for pickup or delivery.
• Develop knowledge of products through training.
• Coordinate with team to ensure great customer service.

Skills

Customer service

Communication skills

Time management

Forklift certification

Education

High School diploma or equivalent

Tools

ERP system

Invoicing software

Inventory management software

Job description

Job DetailsJob Location: Branch 11 - Lake Charles, LA 70615Position Type: Full TimeEducation Level: High School or EquivalentJob Shift: DayJob Category: Sales

The Sales Counter/Driver Associate plays a vital, hands‑on role in nearly every aspect of branch operations — including customer service (both in‑person and over the phone), warehouse support, and local deliveries. This position requires a motivated, knowledgeable, and energetic individual who can manage time effectively in a dynamic environment. With each branch staffed by a small, close‑knit team of 3–4 people, all associates are cross‑trained to ensure flexibility and shared responsibility. Every team member contributes directly to the branch’s overall success.

Essential Functions & Responsibilities:

• Greet and direct customers
• Customer service support for both In‑person and over the phone. Must be able to answer customer questions about specific products/services (e.g., product features, pricing, and after‑sales services)
• Entering orders in the ERP system
• Pull and prepare inventory orders for customer pick‑up or delivery
• Develop and stay up‑to‑date on product knowledge through involvement in Company and vendor‑sponsored training programs
• Coordinate with the team to provide excellent customer service (especially during our busy season)
• Assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment
• Make local deliveries to the customer
• Ensure that the store and all its properties are upholding the expectations of the Keeling Company brand: exceeding customer service expectations, cleanliness, atmosphere, and high energy.
• All other duties are assigned by the branch manager or the Keeling Company leadership team.
• Employees of Keeling Company have the right to refuse dangerous or unsafe work.

Keeling Company Benefits:

• Full‑time Monday - Friday 8 am- 5 pm
• Medical, Dental, and Vision with HSA match
• Short and long‑term disability
• Life insurance
• 401k with match
• Paid holidays/Paid time off
• Paid on‑the‑job training
• Opportunities for advancement

This position is compliant with all DOT regulations for non‑CDL operators.

QualificationsEducation/Certifications/Skills/Abilities:

• A current or the ability to obtain a DOT Medical Certification
• Must be able to lift up to 75 lbs. from the floor
• Forklift certification provided by Keeling Company
• Clean Motor Vehicle Report
• Ability to use the computer for email, invoicing, and inventory management
• High School degree or equivalent
• Prior sales, warehousing, and/or delivery experience
• Pass a required Drug Screen and Background check
• Customer service and communication skills
• Able to remain professional and courteous at all times
• Bilingual is a plus, but not required

Keeling Company is an equal‑opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.