Sales Associate Annapolis Harbour Center

Hand & Stone - FGG Spas; Annapolis (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking energetic and driven sales professionals to join their front desk team. This role is critical in ensuring clients receive a world-class experience at the spa. Ideal candidates will possess exceptional communication skills and a strong background in sales or customer service. With a competitive compensation package, including base pay and uncapped commissions, top performers can significantly boost their earnings. This opportunity not only offers flexible scheduling but also a pathway for professional growth within a supportive, family-oriented environment. If you're passionate about connecting with people and delivering exceptional service, this position is perfect for you.

Benefits

401(k) with 5% company matching

Paid training

Product and service discounts

Earn bonuses from 5-star reviews

Flexible schedule

Opportunity for advancement

Free uniforms

Paid time off

Health insurance

Vision insurance

Qualifications

• Strong sales or service background is essential.
• Excellent communication skills and a positive attitude are required.

Responsibilities

• Achieve performance-based goals like Membership Conversion and Gift Card Sales.
• Provide excellent customer experience and manage membership sales.

Skills

Sales Skills

Customer Service

Communication Skills

Outgoing Personality

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Competitive salary
4. Dental insurance
5. Employee discounts
6. Flexible schedule
7. Free uniforms
8. Health insurance
9. Opportunity for advancement
10. Paid time off
11. Training & development
12. Vision insurance

Do people often refer to you as energetic or outgoing? Are you a driven individual who is motivated by success? Do you have a passion for connecting with people? Do you have a strong sales, retail, or service background?

Role Description: Hand & Stone Annapolis Harbour Center located at 2480 Solomon's Island Rd, Annapolis, MD 21401 is seeking a sales professional to join our front desk team. Our ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is to provide our valued members and guests with a world-class experience, and our Sales Associates are a critical link in ensuring that our clients' experience in our spa is nothing short of exceptional!

Compensation Details: We offer a competitive compensation package designed to reward your contributions and drive your success. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

Benefits GALORE!

1. 401K options with 5% company matching
2. Paid training
3. Product and service discounts
4. Earn a bonus every time you are mentioned in a 5-star Google Review
5. Opportunity for professional growth - we promote from within and have opportunities available for strong sales and service performers to move into a leadership path

Role Responsibilities:

1. Successfully achieve all performance-based goals set by your manager and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales.
2. Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients, and managing membership sales.
3. Passionately promote products and services.
4. Communicate with the Service Provider team and maximize the appointment book.
5. The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We have both FULL TIME and PART TIME hours available!

About FGG Spa, LLC: FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first!

We can’t wait to meet you!

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.