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Sales Associate - Annapolis Harbour Center

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Annapolis (MD)

On-site

USD 30,000 - 50,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Sales Associate to join their dynamic team at a thriving spa location. This role is essential for ensuring that each guest's experience is memorable and exceptional. The ideal candidate will possess outstanding communication skills, a positive attitude, and a strong commitment to customer service. With a competitive compensation package that includes a base hourly rate and uncapped commission potential, this position offers substantial earning opportunities based on sales performance. Join a supportive work environment focused on personal growth and success in the wellness and fitness industry.

Qualifications

  • Demonstrated history of providing exceptional customer service.
  • Excellent communication skills and a positive attitude.

Responsibilities

  • Meet membership sales goals and achieve performance-based targets.
  • Provide excellent customer experience and promote services.

Skills

Customer Service
Communication Skills
Sales Skills
Positive Attitude

Job description

Sales Associate - Annapolis Harbour Center

Join to apply for the Sales Associate - Annapolis Harbour Center role at FGG Spa, LLC

Hand & Stone Annapolis Harbour Center located at 2480 Solomon's Island Rd, Annapolis, MD 21401 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional.


Compensation Details

We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.


As a Sales Associate, you will
  • Meet membership sales goals
  • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
  • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
  • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
  • Passionately promote sales, promotions, and events
  • Uphold spa cleanliness standards
  • Perform various other duties as assigned

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.


What Sets Us Apart?

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.


We can’t wait to meet you!
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Industries: Wellness and Fitness Services
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