Sales Associate - Annapolis Harbour Center

FGG Spa, LLC; Annapolis (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

A dynamic and growth-focused company is seeking enthusiastic Sales Associates to join their front desk team. In this role, you will be the face of the spa, providing exceptional customer service and driving membership sales. Ideal candidates are energetic, outgoing, and possess strong communication skills. With both full-time and part-time hours available, this position offers flexibility and the opportunity for professional growth within a supportive, family-oriented environment. Join a team that values its members and guests, and be part of a rewarding experience that prioritizes success and advancement!

Benefits

401(k) with company matching

Competitive salary

Dental insurance

Health insurance

Flexible schedule

Paid time off

Training & development

Employee discounts

Opportunity for advancement

Free uniforms

Qualifications

• Energetic and outgoing individuals with a strong sales or service background.
• Excellent communication skills and a positive attitude are essential.

Responsibilities

• Achieve performance goals in membership conversion and sales.
• Provide exceptional customer service and manage membership sales.

Skills

Customer Service

Sales Skills

Communication Skills

Positive Attitude

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Do people often refer to you as energetic or outgoing? Are you a driven individual who is motivated by success? Do you have a passion for connecting with people? Do you have a strong sales, retail, or service background?

Role Description

Hand & Stone Annapolis Harbour Center located at 2480 Solomon's Island Rd, Annapolis, MD 21401 is seeking a sales professional to join our front desk team. Our ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is to provide our valued members and guests with a world-class experience, and our Sales Associates are a critical link in ensuring that our clients' experience in our spa is nothing short of exceptional!

Compensation Details

We offer a competitive compensation package designed to reward your contributions and drive your success. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

Benefits GALORE!

• 401K options with 5% company matching, paid training, product and service discounts, and MORE!
• Earn a bonus every time you are mentioned in a 5-star Google Review
• Opportunity for professional growth - we promote from within and have opportunity available for strong sales and service performers to move into a leadership path

Role Responsibilities

• Successfully achieve all performance-based goals set by your manager and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients, and membership sales and management
• Passionately promote products and services
• Communicate with Service Provider team and maximize appointment book

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We have both FULL TIME and PART TIME hours available!

About FGG Spa, LLC

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first!

We can’t wait to meet you!