Sales Associate, Ann Mashburn

Annmashburn; Dallas, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Parental Leave

Generous Time Off

Clothing Allowance

Employee Discount

Employee Referral Program

Job summary

Ann Mashburn Dallas shop is seeking a Sales Associate to embody our brand values through engaging with customers and providing a welcoming brand experience. You will discover client needs, suggest thoughtful solutions, and maintain follow-up to build trust and relationships.

You will also contribute to daily store operations and proactively reach out to clients about new products and events, while upholding brand standards. This is an hourly, non-exempt position.

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Ability to consistently meet or exceed sales goals.
• Strong written and verbal communication with a friendly demeanor.
• Collaborative team player with flexible attitude.
• Excellent organization and attention to detail in a fast-paced setting.

Responsibilities

• Make customers feel welcome and provide an exceptional brand experience.
• Demonstrate deep knowledge of products and styling for all shapes and sizes.
• Maintain an active client book with regular follow-up.
• Build relationships to create brand ambassadors and drive loyalty.
• Aim to achieve or exceed monthly and seasonal sales goals.
• Collaborate with associates to ensure a consistent customer experience.
• Continuously learn and grow, upholding brand guidelines.
• Support daily store operations and brand standards.

Skills

Customer service

Sales goals

Communication skills

Team player

Organization

Proactive mindset

Problem-solving

Interpersonal skills

Job description

Benefits: Medical, Dental, Vision, Life Insurance, 401k, Parental Leave, Generous Time Off Policies, Clothing Allowance, Employee Discount, Employee Referral Program Employment Type: Full Time

Mashburn is an Atlanta-based apparel and lifestyle brand launched in 2007 with a single passion: taking care of people. The company designs, manufactures, and markets a nationally-recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn) alongside other high‑quality, iconic brands. We want to be the world's go‑to omnichannel lifestyle shop - a place that embodies service and style, accessibility and luxury, and, for us, the very best of everything. Most excitingly, our story is still unfolding, and incredible growth opportunities lie ahead...

THE JOB

As a Sales Associate in our Ann Mashburn Dallas shop, you will be responsible for demonstrating the brand values in how you engage with and take care of customers. You will create a welcoming and memorable brand experience in the shop by discovering and assessing client needs, suggesting thoughtful solutions, building trusted relationships, and maintaining timely follow-up. You will enhance and develop the business by proactively reaching out to clients and sharing information on new products and events. You will also contribute to daily operations of the store to maintain our brand standards throughout all areas of the business. This is an hourly, non‑exempt position.

THE RESPONSIBILITIES

• Make all customers feel welcome and taken care of by exceeding their expectations and providing an exceptional brand experience
• Demonstrate deep knowledge of the products and styling to advise customers of all shapes, sizes, and ages
• Maintain an active client book, contacting clients regularly and providing appropriate follow‑up
• Create meaningful relationships with customers to personalise interactions, build loyalty, and develop brand ambassadors
• Consistently achieve or exceed monthly and seasonal individual and store sales goals
• Work as a team player, partnering with fellow associates and fostering open communication, to ensure a consistent customer experience and contribute to a positive working environment
• Maintain a strong desire to continue to learn and grow every day
• Maintain seamless operations and processes according to brand guidelines

THE IDEAL CANDIDATE

• Passion for womenswear with knowledge of fabrics, garment construction, and styling preferred
• Kind, friendly, and enthusiastic attitude with a desire to serve others and provide memorable hospitality
• Proven ability to quickly build rapport and relationships with customers and colleagues
• Proven ability to drive and exceed individual and/or team sales goals
• Excellent communication skills and the ability to graciously handle multiple tasks simultaneously
• Strong organisation, attention to detail, and follow‑up skills
• Has a proactive, self‑starter mindset that brings new ideas and solutions to the team
• Is a motivated, resourceful problem‑solver and team player with a "no task is too small" attitude
• Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines
• Has interpersonal skills to influence, collaborate with, and build relationships with others in cross‑functional roles
• Anticipates opportunities to drive business, build morale & solve problems
• Has an entrepreneurial spirit & enthusiasm for growing with Mashburn
• Reflects our core values of Hopeful Helpful, Humble, Hardworking, Nimble, Honest & Hospitable.

Benefits: Medical, Dental, Vision, Life Insurance, 401k, Parental Leave, Generous Time Off Policies, Clothing Allowance, Employee Discount, Employee Referral Program