Sales Associate-ANN

KnitWell Group; Annapolis (MD); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Sales Associate, where you will be the ultimate brand ambassador, connecting authentically with customers. This role emphasizes creating personalized shopping experiences and maintaining a welcoming store environment. With a focus on customer satisfaction and brand loyalty, you will collaborate with your team to ensure every customer feels valued. Enjoy a supportive culture that promotes individual growth and offers generous discounts across brands. If you are passionate about fashion and customer service, this position is an exciting opportunity to make a difference in the lives of everyday optimists.

Benefits

50% merchandise discount

401(k) plan

Opportunities for personal development

Philanthropic support opportunities

Qualifications

• Experience in a customer-focused role preferred.
• Proficient with technology and point-of-sale systems.

Responsibilities

• Create personalized customer experiences and guide shopping journeys.
• Maintain store organization and uphold visual standards.

Skills

Customer service

Sales experience

Technology proficiency

Communication skills

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

Brand Overview:

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. Ready to apply? We currently have an opportunity for a Sales Associate-ANN to join our team located at our Store 1701-Annapolis Mall-ANN-Annapolis, MD 21401.

Position Overview:

About the role:

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have:

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role:

• Sales Associate or customer-focused experience (preferred).
• Brings a hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Benefits:

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands.
• Support for your individual development plus opportunity for growth within our family of brands.
• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.
• 401(k).

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role, and program requirements.

Location:

Store 1701-Annapolis Mall-ANN-Annapolis, MD 21401

Position Type:

Regular/Part time

Equal Employment Opportunity:

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.