Sales Associate - AN Volkswagen Audi Spokane

AutoNation; Spokane (WA); On-site; USD 33,000 - 156,000; Full time

Benefits offered by this job

401k matching

Health Insurance

Dental & Vision

Maternity benefits

Vehicle purchase/discount programs

YouDecide deals

DRVPNK charitable partnerships

Job summary

AutoNation is seeking an e-Commerce Sales Associate to engage customers online, over the phone, and in person. In a no-haggle environment, you will guide buyers through vehicle selection, respond to leads promptly, and transition customers to in-store visits.

The role emphasizes delivering exceptional customer experiences and meeting sales targets. Responsibilities include following up with customers to ensure satisfaction, closing deals, and coordinating with the Service department for

Qualifications

• High school diploma or equivalent required.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• In-state driver’s license with safe driving record.

Responsibilities

• Interact with customers online, by phone, and in-person to guide vehicle purchases.
• Respond to leads promptly and move customers from inquiry to in-store experience.
• Negotiate terms to align payments with customer budgets and lifestyles.
• Close deals and drive loyalty through post-purchase follow-up with the Service department.

Skills

Exceptional communication

Customer service

Sales experience

Interpersonal skills

Organizational skills

Follow-up discipline

Tech-savviness

Education

High school diploma or equivalent

Tools

Technology experience

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.

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With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

What are the requirements for this job?

• High school diploma or equivalent

• Proven ability to provide an exceptional customer experience

• Drive to set and achieve targeted goals

• Prior sales experience, retail preferred

• Demonstrated communication, consultative, interpersonal and organizational skills

• The willingness to follow up with customers

• Experience and desire to work with technology

• Valid in-state driver’s license and an acceptable, safe driving record

• Why should I come work for AutoNation?

• You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect

Commission based role estimated between $3k - $14k a month

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.