Sales Associate - AN Honda Spokane Valley

AutoNation; Spokane Valley (WA); On-site; USD 32,000 - 97,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision insurance

Maternity benefits

Vehicle/service/parts discounts

YouDecide deals

DRVPNK cancer fundraising

Job summary

AutoNation, one of the nation’s largest automotive retailers, is seeking an e‑Commerce Sales Associate to guide customers from online and phone inquiries to in‑store experiences.

You will respond to leads quickly, answer questions, and help customers select vehicles, negotiate terms, and close deals while ensuring a seamless, high‑quality shopping experience. This role emphasizes customer service and technology interaction to build loyalty and transition customers to Service after purchase.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• The willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.
• Why should I come work for AutoNation?
• You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect.

Responsibilities

• Interact with hundreds of customers online, by phone, and in person to guide their vehicle purchase.
• Respond to leads in a timely fashion and help move customers from contact to in-store experience.
• Negotiate terms to meet customer budgets and help close the deal.
• Support customers before and after purchase to drive loyalty and transition to Service.

Skills

Customer focus

Communication

Sales experience

Technology savvy

Driver's license

Education

High school diploma

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.

With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

What are the requirements for this job?

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Drive to set and achieve targeted goals
• Prior sales experience, retail preferred
• Demonstrated communication, consultative, interpersonal and organizational skills
• The willingness to follow up with customers
• Experience and desire to work with technology
• Valid in-state driver’s license and an acceptable, safe driving record
• Why should I come work for AutoNation?
• You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect

Compensation: $2,858 - $8,700 Monthly

Exciting Benefits And Perks Await You

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.