Sales Associate - Alamo Heights

Skin Laundry; Alamo Heights (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Employee treatment and productdiscount

Job summary

Skin Laundry is seeking a Sales Associate to lead operations and provide exceptional client service. You will achieve daily sales goals while educating clients on products and treatments. This on-site role requires flexibility to work evenings, weekends, and holidays to meet high-volume demands.

Responsibilities include maintaining inventory, supporting new team members, and upholding clinic standards. Strong communication and interpersonal skills are essential for this position.

Qualifications

• Strong knowledge of skincare and client education.
• Leadership or keyholder experience preferred.
• Minimum age of 18 years.

Responsibilities

• Lead by example in achieving sales and conversion goals.
• Deliver exceptional client service and educate clients on products.
• Maintain inventory levels and clinic cleanliness.

Skills

Retail operations

POS systems

Client education

Teamwork

Communication

Education

1–2 years of retail or service experience

Tools

Zenoti or similar software

Job description

Availability and Schedule Requirements

• Must be available and able to work weekends (Saturday AND Sunday) regularly.
• Must have availability to work a minimum of 3 days per week.
• Must be able to work 16 hours per week on average, with the ability to flex to 29 hours.
• Must be available to work during clinic operating hours (as posted on the website – subject to change).
• You must be able to commit to a schedule made 60 days in advance.

Commute and Coverage

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.

ESSENTIAL FUNCTIONS

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow‑up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on‑floor coaching and real‑time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and elevate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

MARGINAL FUNCTIONS

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in‑clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Technical & Operational

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

General Requirements

You must be at least 18 years of age to apply

Travel

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high‑volume clinic environments.

In‑Person Connections

The Sales Associate role is an on‑site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks

• Skin Laundry Employee Treatment & Product Discount Program.

Equal Opportunity Employer

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Accommodation Assistance

Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail].