Sales Associate

Ring's End, Inc; Wilton (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Traditional and Roth 401K

Paid time off (PTO)

Employee discounts

Job summary

Ring's End, Inc. in Wilton, CT is looking for a full-time Customer Service / Sales Associate. In this role, you'll ensure customer satisfaction, promote sales, and assist clients with their building material inquiries. This position offers competitive pay and is eligible for great benefits, including a 401K, various medical plans, and paid time off.

Join a family-run company with a rich history in building materials, and be part of a team dedicated to excellent service and innovation.

Qualifications

• Ability to be flexible and adaptable to changes.
• Exceptional customer service and problem-solving skills.
• Ability to work on point-of-sale software and various vendor software.
• Firm grasp of basic mathematical functions.

Responsibilities

• Interact and assist customers with a smile.
• Promote sales of products and services.
• Handle customer complaints fairly and promptly.
• Schedule deliveries and follow up with clients.

Skills

Customer service skills

Problem-solving skills

Flexibility and adaptability

Basic mathematical functions

Tools

Point-of-sale software

Vendor and quoting software

Job description

Customer Service / Sales Associate

Ring's End, Inc. is seeking a determined full-time Customer Service / Sales Associate in Wilton, CT in order to keep our retail operations running smoothly. This position earns a competitive pay and is eligible for great benefits, including traditional and Roth 401K, 3% 401K safe harbor company contribution, various medical insurance plans, FSA & DCA, employee discounts on our products and materials, life/accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), employee assistance program, and a legal counseling program. If this retail opportunity sounds like the right job for you, keep reading!

ABOUT RING'S END INC

We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners.

A DAY IN THE LIFE AS CUSTOMER SERVICE / SALES ASSOCIATE

In this retail role, you are responsible for profitability and customer satisfaction in our stores. As our ambassador, you interact and assist our customers with a smile. You correspond with regular customer contacts and also potential customers, promoting the sale of Ring's End products and services. Sometimes you have to handle instances of consumer dissatisfaction and specific customer complaints, but you do it fairly and promptly. From scheduling deliveries to following up, you are busy every shift. You guide and advise clients on their building material inquiries, answer phones and emails, keep inventory organized, and anything else you can to help. You feel accomplished using your knowledge and skills to help our clients!

CUSTOMER SERVICE / SALES ASSOCIATE QUALIFICATIONS

• Ability to be flexible and adaptable to changes
• Exceptional customer service and problem-solving skills
• Ability to work on point-of-sale software as well as various other vendor and quoting software
• Firm grasp of basic mathematical functions

Do you have a positive attitude that contributes to a high company morale? Are you goal-oriented and self-motivated? Can you connect with our customers and build strong relationships? Are you an effective communicator? Do you present yourself professionally? If so, you may be perfect for this full-time retail position! Apply now!