Sales Associate

Ring's End, Inc.; East Lyme (CT); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Traditional 401K

Roth 401K

Medical insurance plans

FSA & DCA

Employee discounts

Job summary

Ring's End, Inc. in Niantic, CT is seeking a full-time Customer Service / Sales Associate to keep our retail operations running smoothly.

As an ambassador for our building materials retailer, you will help customers, promote Ring's End products, handle deliveries, answer phones and emails, and maintain organized inventory. We offer competitive pay and a strong benefits package including traditional and Roth 401K, medical plans, FSA & DCA, employee discounts, life/AD&D, disability, paid holidays,

Qualifications

• Flexibility to adapt to changes
• Strong customer service and problem-solving skills
• Experience with POS and quoting software
• Numerical skills

Responsibilities

• Drive profitability and customer satisfaction in stores
• Assist customers and promote Ring's End products and services
• Handle customer complaints fairly and promptly
• Schedule deliveries and follow up with customers
• Answer phones and emails and maintain organized inventory
• Provide guidance on building material inquiries

Skills

Exceptional customer service

Problem-solving

Point-of-sale software

Numerical ability

Tools

Point-of-sale software

Quoting software

Vendor software

Job description

Customer Service / Sales Associate

Customer Service / Sales Associate
Ring's End, Inc. is seeking a determined full-time Customer Service / Sales Associate in Niantic, CT in order to keep our retail operations running smoothly. This position earns a competitive pay and is eligible for great benefits, including traditional and Roth 401K, 3% 401K safe harbor company contribution, various medical insurance plans, FSA & DCA, employee discounts on our products and materials, life/accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), employee assistance program, and a legal counseling program. If this retail opportunity sounds like the right job for you, keep reading!

Are you a hard worker who genuinely cares about your customers and will go out of your way to make them happy? Are you interested in teaming up with an established building material retailer to fortify your skills?

About Ring's End Inc

We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners.

Our growth and success are due to our team of professionals. We employ the best team in the industry, ensuring we maintain a diverse and evolving work environment that values cooperation and teamwork. We look for innovation and continuous improvement in everything we do. We're looking for more to join us!

A DAY IN THE LIFE AS CUSTOMER SERVICE / SALES ASSOCIATE

In this retail role, you are responsible for profitability and customer satisfaction in our stores. As our ambassador, you interact and assist our customers with a smile. You correspond with regular customer contacts and also potential customers, promoting the sale of Ring's End products and services. Sometimes you have to handle instances of consumer dissatisfaction and specific customer complaints, but you do it fairly and promptly. From scheduling deliveries to following up, you are busy every shift. You guide and advise clients on their building material inquiries, answer phones and emails, keep inventory organized, and anything else you can to help. You feel accomplished using your knowledge and skills to help our clients!

Customer Service / Sales Associate Qualifications

• Ability to be flexible and adaptable to changes
• Exceptional customer service and problem-solving skills
• Ability to work on point-of-sale software as well as various other vendor and quoting software
• Firm grasp of basic mathematical functions

Do you have a positive attitude that contributes to a high company morale? Are you goal-oriented and self-motivated? Can you connect with our customers and build strong relationships? Are you an effective communicator? Do you present yourself professionally? If so, you may be perfect for this full-time retail position!