Sales Associate

Ring's End, Inc.; Wilton (CT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

traditional 401K

3% 401K safe harbor company

medical insurance plans

FSA & DCA

employee discounts on our products and

life/accidental death & dismemberment

long & short-term disability

paid holidays

paid time off (PTO)

employee assistance program

legal counseling program

Job summary

Ring's End, Inc. in Wilton, CT is seeking a full-time Customer Service / Sales Associate to support our retail operations. You will greet customers, answer questions, process sales, schedule deliveries, and help ensure merchandise is well presented.

The ideal candidate is friendly, reliable, and excels at problem solving and communication. Experience with POS software and basic math is helpful. We offer a range of benefits including a 401(k), medical plans, FSA/DCA, and employee discounts.

Qualifications

• Customer-focused mindset with problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to use POS software and other vendor tools.
• Basic math skills for transactions.

Responsibilities

• Assist customers to locate products and answer questions.
• Process sales transactions and returns.
• Manage deliveries scheduling and coordination.
• Maintain organized inventory and store appearance.

Skills

Customer service

Communication

Flexibility

POS software

Vendor software

Math basics

Tools

Point-of-Sale (POS) software

Vendor/quoting software

Job description

Customer Service / Sales Associate

Ring's End, Inc. is seeking a determined full-time Customer Service / Sales Associate in Wilton, CT in order to keep our retail operations running smoothly. This position earns a competitive pay and is eligible for great benefits.

• traditional and Roth 401K
• 3% 401K safe harbor company contribution
• various medical insurance plans
• FSA & DCA
• employee discounts on our products and materials
• life/accidental death & dismemberment insurance
• long & short-term disability
• paid holidays
• paid time off (PTO)
• employee assistance program
• legal counseling program

If this retail opportunity sounds like the right job for you, keep reading! Are you a hard worker who genuinely cares about your customers and will go out of your way to make them happy? Are you interested in teaming up with an established building material retailer to fortify your skills?

About Ring's End Inc

We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family‑run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners. We employ the best team in the industry, ensuring we maintain a diverse and evolving work environment that values cooperation and teamwork. We look for innovation and continuous improvement in everything we do. We're looking for more to join us!

A DAY IN THE LIFE AS CUSTOMER SERVICE / SALES ASSOCIATE

In this retail role, you are responsible for profitability and customer satisfaction in our stores. As our ambassador, you interact and assist our customers with a smile. You correspond with regular customer contacts and also potential customers, promoting the sale of Ring's End products and services. Sometimes you have to handle instances of consumer dissatisfaction and specific customer complaints, but you do it fairly and promptly. From scheduling deliveries to following up, you are busy every shift. You guide and advise clients on their building material inquiries, answer phones and emails, keep inventory organized, and anything else you can to help. You feel accomplished using your knowledge and skills to help our clients!

Customer Service / Sales Associate Qualifications

• Ability to be flexible and adaptable to changes
• Exceptional customer service and problem‑solving skills
• Ability to work on point-of-sale software as well as various other vendor and quoting software
• Firm grasp of basic mathematical functions

Do you have a positive attitude that contributes to a high company morale? Are you goal‑oriented and self‑motivated? Can you connect with our customers and build strong relationships? Are you an effective communicator? Do you present yourself professionally? If so, you may be perfect for this full-time retail position!