Sales Associate

Ring's End, Inc.; East Lyme (CT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

traditional and Roth 401K

3% 401K safe harbor company contribt.

various medical insurance plans

FSA & DCA

employee discounts on our products and

life/accidental death & dismemberment

long & short-term disability

paid holidays

paid time off (PTO)

employee assistance program

legal counseling program

Job summary

Ring's End, Inc. in Niantic, CT is seeking a dedicated full-time Customer Service / Sales Associate to support retail operations. You will engage customers, promote products and services, process transactions, and assist with deliveries to ensure a smooth shopping experience.

The ideal candidate has strong communication, problem-solving skills, and comfort with point-of-sale and related software. Competitive pay and a robust benefits package await.

Qualifications

• Ability to be flexible and adaptable to changes.
• Exceptional customer service and problem-solving skills.
• Ability to work on point-of-sale software as well as various other vendor and quoting software.
• Firm grasp of basic mathematical functions.

Responsibilities

• Interact with customers to promote Ring's End products and services.
• Schedule deliveries and follow up with clients.
• Answer phones and emails; assist with inquiries.
• Keep inventory organized and support storefront operations.

Skills

Flexibility & adaptability

Customer service

POS software

Mathematical basics

Tools

Point-of-sale software

Vendor/quoting software

Job description

Customer Service / Sales Associate

Ring's End, Inc. is seeking a determined full-time Customer Service / Sales Associate in Niantic, CT in order to keep our retail operations running smoothly. This position earns a competitive pay and is eligible for great benefits, including:

• traditional and Roth 401K
• 3% 401K safe harbor company contribution
• various medical insurance plans
• FSA & DCA
• employee discounts on our products and materials
• life/accidental death & dismemberment insurance
• long & short-term disability
• paid holidays
• paid time off (PTO)
• employee assistance program
• a legal counseling program

About Ring's End Inc

We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners.

Our growth and success are due to our team of professionals. We employ the best team in the industry, ensuring we maintain a diverse and evolving work environment that values cooperation and teamwork. We look for innovation and continuous improvement in everything we do. We're looking for more to join us!

A DAY IN THE LIFE AS CUSTOMER SERVICE / SALES ASSOCIATE

In this retail role, you are responsible for profitability and customer satisfaction in our stores. As our ambassador, you interact and assist our customers with a smile. You correspond with regular customer contacts and also potential customers, promoting the sale of Ring's End products and services. Sometimes you have to handle instances of consumer dissatisfaction and specific customer complaints, but you do it fairly and promptly. From scheduling deliveries to following up, you are busy every shift. You guide and advise clients on their building material inquiries, answer phones and emails, keep inventory organized, and anything else you can to help. You feel accomplished using your knowledge and skills to help our clients!

Customer Service / Sales Associate Qualifications

• Ability to be flexible and adaptable to changes
• Exceptional customer service and problem-solving skills
• Ability to work on point-of-sale software as well as various other vendor and quoting software
• Firm grasp of basic mathematical functions

Do you have a positive attitude that contributes to a high company morale? Are you goal-oriented and self-motivated? Can you connect with our customers and build strong relationships? Are you an effective communicator? Do you present yourself professionally?