Sales Associate

BoxLunch; Whitehall (Lehigh County); On-site; USD 30,000 - 40,000; Part time

Job summary

BoxLunch in Whitehall, United States, is looking for a passionate Sales Associate to enhance the shopping experience for our customers. The ideal candidate will bring strong customer service skills and experience in retail, working collaboratively to drive sales while maintaining store standards.

This role involves managing the sales floor, processing transactions, and supporting store organization, all while sharing your love for pop culture. If you are at least 18 years old and ready to join the fandom force, we want to hear from you!

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• Must be at least 18 years of age.

Responsibilities

• Provide an amazing shopping experience for customers.
• Cover the sales floor zone and maintain visual standards.
• Work the register and process sales transactions.
• Assist with merchandising and store organization.

Skills

Customer service

Retail experience

Team collaboration

Communication skills

Job description

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.

We’re on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in‑store experience.

What You’ll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – you'll use your fandom knowledge to process sales transactions and drive add‑on sales using additional benefits such as BOPIS and curbside pickup.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Communicate fashion trend information to management and respective HQ partners.
• Work with Store Management to ensure there's no misuse of spells and wizardry around theft.
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy.
• You love communicating and working as a team to get the job done.
• Any other activities as assigned by your Store Leader.

What You’ll Need

• Previous experience working in a retail environment. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• Superpowers in providing customer service and selling.
• You’ll have to be at least 18 years of age to join the fandom force.
• Avenger-like collaboration and communication skills.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.