Sales Associate

BoxLunch; Erie (Erie County); On-site; USD 16,531 - 23,419; Part time

Job summary

BoxLunch is seeking a Sales Associate in Erie County to create an exceptional shopping experience for pop culture fans. In this role, you'll utilize your fandom knowledge to provide outstanding customer service, maintain merchandise displays, and ensure the sales floor meets visual standards.

Ideal candidates will have experience in retail, be at least 18 years old, and possess strong communication skills. Join us to help fellow fans enjoy their shopping trips while contributing to a civic-minded brand.

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• At least 18 years of age required.
• Strong collaboration and communication skills.
• Ability to navigate the store and handle physical tasks.

Responsibilities

• Provide an amazing shopping experience for customers.
• Maintain visual standards on the sales floor.
• Process sales transactions and drive add-on sales.
• Assist with store merchandising and planogram changes.
• Keep the stock room organized and store tidy.

Skills

Customer service

Selling skills

Product knowledge

Collaboration

Communication

Job description

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.

We’re on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in‑store experience.

What You’ll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – you'll use your fandom knowledge to process sales transactions and drive add‑on sales using additional benefits such as BOPIS and curbside pickup.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Communicate fashion trend information to management and respective HQ partners.
• Work with Store Management to ensure there's no misuse of spells and wizardry around theft.
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy.
• You love communicating and working as a team to get the job done.
• Any other activities as assigned by your Store Leader.

What You’ll Need

• Previous experience working in a retail environment. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• Superpowers in providing customer service and selling.
• You’ll have to be at least 18 years of age to join the fandom force.
• Avenger-like collaboration and communication skills.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.