Sales Associate

BoxLunch; Clarksville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

BoxLunch is seeking a Sales Associate in Clarksville to deliver outstanding customer service and help fans get the merch they love. You’ll stock, merchandise, and assist with transactions, while sharing your fandom knowledge to enhance the in-store experience.

You’ll collaborate with the team to keep the store visually appealing and organized, support planogram changes, and help drive add-on sales and customer satisfaction. A passion for pop culture is a must.

Qualifications

• Previous experience in a retail environment.
• Excellent customer service and selling skills.
• Able to work in a fast-paced, fandom-driven store.
• Willing to be 18 years or older.

Responsibilities

• Provide an amazing shopping experience and drive repeat visits.
• Maintain visual standards in assigned store areas.
• Process sales transactions and promote add-ons like BOPIS/curbside pickup.
• Share product knowledge with customers and HQ partners.
• Maintain stock room organization and store cleanliness.
• Collaborate with store team to achieve goals.
• Perform other duties as assigned by Store Leader.

Skills

Retail experience

Customer service

Team collaboration

Communication skills

Job description

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers. We’re on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You'll communicate fashion trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

What You'll Need

• Previous experience working in a retail environment. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• Superpowers in providing customer service and selling
• You'll have to be at least 18 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds