Sales Associate

BoxLunch; Raleigh (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

BoxLunch in Raleigh, NC is looking for a Sales Associate who is passionate about pop culture and providing superb customer service. You will play a vital role in engaging customers and enhancing their shopping experience, while helping to maintain an organized and visually appealing store.

The ideal candidate will have retail experience, strong communication skills, and a love for all things fandom-related. Join us in our mission to create memorable experiences for customers and give back to the community!

Qualifications

• Experience in a retail environment is required.
• Must be passionate about pop culture and philanthropy.
• At least 18 years old to apply.

Responsibilities

• Provide an exceptional shopping experience.
• Ensure store visuals are up to standards.
• Process sales transactions at the register.

Skills

Customer service

Retail experience

Collaboration

Communication

Product knowledge

Job description

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.

We’re on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in‑store experience.

What You’ll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – you'll use your fandom knowledge to process sales transactions and drive add‑on sales using additional benefits such as BOPIS and curbside pickup.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Communicate fashion trend information to management and respective HQ partners.
• Work with Store Management to ensure there's no misuse of spells and wizardry around theft.
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy.
• You love communicating and working as a team to get the job done.
• Any other activities as assigned by your Store Leader.

What You’ll Need

• Previous experience working in a retail environment. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• Superpowers in providing customer service and selling.
• You’ll have to be at least 18 years of age to join the fandom force.
• Avenger-like collaboration and communication skills.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.