Sales Associate

Heyrowan; Walnut Creek (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Commission

401k

Roth IRA

Employee discounts

Job summary

Heyrowan is seeking a friendly Sales Associate for our Broadway Plaza location in Walnut Creek, CA. You will greet ear-piercing clients and jewelry shoppers, educate them about Rowan piercing services, and help create a safe, celebratory experience.

This part-time role requires weekend availability, independence, high energy, and a passion for earrings. You will support store operations, inventory, and cleanliness while earning $18–$20 per hour plus commission, with 401k and Roth IRA plans.

Qualifications

• Experience in retail sales or customer service.
• Willing to work weekends and flexible schedule.
• Ability to work independently and take ownership.
• Positive, high-energy, entrepreneurial spirit.
• Interest in jewelry/ear piercing and high-growth startups.

Responsibilities

• Greet ear-piercing clients and shoppers.
• Educate about Rowan piercing services and jewelry.
• Support needs of ear piercing clients and shoppers.
• Improve store efficiency and processes for a seamless client experience.
• Restock jewelry and ear piercing materials.
• Maintain cleanliness and sterility of the studio.
• Perform bi-weekly inventory counts and investigate discrepancies.
• Manage technology and software systems.
• Embodies Rowan's culture and creates a celebratory atmosphere.

Skills

Retail sales

Customer service

Weekend availability

Independent worker

Entrepreneurial mindset

High energy

Tools

POS system

Job description

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Broadway Plaza in Walnut Creek, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

Must be available WEEKENDS!!

• Greet ear-piercing clients and shoppers
• Offer and provide education about Rowan piercing services and jewelry
• Support needs of ear piercing clients and shoppers
• Improve store efficiency and processes to ensure seamless client experience
• Restock jewelry and ear piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
• Retail experience or sales experience
• Experience with jewelry, ear piercing, or a service or hospitality business a plus
• Ability to work independently, ownership-minded
• Positive and high-energy, resourceful with an entrepreneurial spirit
• Passionate about earrings and ear piercing
• Interest in working at an early-stage, high-growth company
• Willing to work a flexible schedule
• Compensation: $18-20 per hour + commission!
• 401k and Roth IRA Plans
• Employee discounts on our amazing products!