Sales Associate

Heyrowan; Santa Rosa (CA); On-site; USD 2,480,000 - 2,755,000; Part time

Benefits offered by this job

401k plan

Roth IRA

Employee discounts

Job summary

Rowan is seeking a Sales Associate for its Montgomery Village location in Santa Rosa, CA. This part-time role requires weekend availability and offers $18–$20 per hour plus commission, with 401k and Roth IRA plans and employee discounts on products.

Greet clients, educate on piercing services and jewelry, maintain studio cleanliness, restock supplies, and help optimize store operations while delivering a celebratory customer experience.

Qualifications

• Retail sales experience preferred.
• Experience in jewelry, ear piercing, or service/hospitality is a plus.
• Ability to work weekends and flexible hours.

Responsibilities

• Greet ear-piercing clients and shoppers.
• Educate clients about Rowan piercing services and jewelry.
• Support needs of ear piercing clients and shoppers.
• Improve store efficiency and processes for a seamless client experience.
• Restock jewelry and ear piercing materials.
• Maintain cleanliness and sterility of the studio.
• Perform bi-weekly inventory counts and investigate discrepancies.
• Manage technology and software systems.
• Embody Rowan's culture and create a celebratory atmosphere.

Skills

Retail sales

Customer service

Entrepreneurial spirit

Job description

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Montgomery Village in Santa Rosa, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

Must be available WEEKENDS!!

• Greet ear-piercing clients and shoppers
• Offer and provide education about Rowan piercing services and jewelry
• Support needs of ear piercing clients and shoppers
• Improve store efficiency and processes to ensure seamless client experience
• Restock jewelry and ear piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
• Retail experience or sales experience
• Experience with jewelry, ear piercing, or a service or hospitality business a plus
• Ability to work independently, ownership-minded
• Positive and high-energy, resourceful with an entrepreneurial spirit
• Passionate about earrings and ear piercing
• Interest in working at an early-stage, high-growth company
• Willing to work a flexible schedule
• Compensation: $18-20 per hour + commission!
• 401k and Roth IRA Plans
• Employee discounts on our amazing products!