Sales Associate

Rowan; Walnut Creek (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401k Plan

Roth IRA Plan

Employee discounts

Commission

Job summary

Rowan is seeking a part-time Retail Store Associate for its Broadway Plaza location in Walnut Creek, CA. You will welcome ear-piercing clients and jewelry shoppers, educate them on Rowan services, and uphold a safe, celebratory environment in the studio.

The role requires weekend availability, retail or sales experience, and the ability to work independently while contributing to a high-growth team. Compensation includes $18–$20 per hour plus commission and employee discounts.

Qualifications

• Experience in retail sales or customer service.
• Familiarity with jewelry, ear piercing, or hospitality is a plus.
• Ability to work independently and take ownership of tasks.
• High-energy, friendly demeanor and customer-focused mindset.
• Interest in joining a high-growth environment.

Responsibilities

• Greet ear-piercing clients and jewelry shoppers.
• Educate customers on Rowan services and products.
• Support client needs and ensure a seamless experience.
• Improve store efficiency and processes for better service.
• Restock jewelry and piercing materials.
• Maintain cleanliness and sterility of the studio.
• Perform bi-weekly inventory counts and investigate discrepancies.
• Manage technology and software systems.
• Contribute to a celebratory Rowan culture in the studio.

Skills

Retail experience

Jewelry/ear piercing knowledge

Independent work

Positive energy

Entrepreneurial spirit

Job description

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Broadway Plaza in Walnut Creek, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

**Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

• Greet ear-piercing clients and shoppers
• Offer and provide education about Rowan piercing services and jewelry
• Support needs of ear piercing clients and shoppers
• Improve store efficiency and processes to ensure seamless client experience
• Restock jewelry and ear piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

• Retail experience or sales experience
• Experience with jewelry, ear piercing, or a service or hospitality business a plus
• Ability to work independently, ownership-minded
• Positive and high-energy, resourceful with an entrepreneurial spirit
• Passionate about earrings and ear piercing
• Interest in working at an early-stage, high-growth company
• Willing to work a flexible schedule

Part-Time Benefits & Perks

• Compensation: $18-20 per hour + commission!
• 401k and Roth IRA Plans
• Employee discounts on our amazing products!

$18 - $20 an hour