Sales Associate

The Tile Shop; Urbandale (IA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Virtual Care

Job summary

The Tile Shop in Urbandale, IA seeks a results-driven Sales Associate to greet customers, build lasting relationships, and drive tile sales. You’ll educate buyers on installation and product use while meeting individual sales goals.

In this fast-paced, commission-based environment, you’ll develop product knowledge across porcelain, glass, ceramic, and stone, deliver exceptional service, and contribute to a high-performing team. The company offers competitive benefits and growth opportunities.

Qualifications

• Strong work ethic with drive to exceed expectations.
• Excellent people person with strong communication.
• Comfort with a fast-paced, commission-based sales environment.
• Willingness to learn and grow from feedback.
• Ability to multi-task under pressure and stay organized.
• Attention to detail and strong organization.
• Sense of design across styles, colors and textures.
• Basic math and computer skills.
• Ability to read, write, and speak English fluently.

Responsibilities

• Greet customers professionally.
• Develop lasting customer relationships by courtesy.
• Conduct follow-up customer communication.
• Sell tile and related products to exceed expectations.
• Understand installation and use of all products to educate customers.
• Understand and track established individual sales goals.
• Track store orders and provide customers with product updates.
• Present yourself in a professional manner at all times.
• Other duties as assigned.

Skills

Strong work ethic

People skills

Sales in commission environment

Learning and feedback adaptability

Multitasking under pressure

Detail oriented

Sense of design

Mathematical skills

English proficiency

Job description

A Tradition of Excellence

Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and amazing customer service.

Job Description

• Proactively greet customers professionally
• Develop lasting customer relationships by treating customers with courtesy
• Conduct follow-up customer communication
• Sell tile and related products to exceed customer expectations
• Understand installation and use of all products to educate customers
• Understand and track established individual sales goals
• Track store orders and provide customers with product updates
• Present yourself in a professional manner at all times
• Other duties as assigned

Qualifications

• Strong work ethic with a drive to exceed expectations
• Excellent people person
• Work well in a fast paced, commission sales environment
• Open to learning and growing independently and from feedback
• Work well under high pressure, ability to multi task
• Detail oriented and highly organized
• Sense of Design: various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English

**45K to 75K expected 1st-year earnings in a draw plus commission payment structure

Additional Information

At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

The Tile Shop is an Equal Opportunity Employer