Sales Associate

The Tile Shop; Town of Cheektowaga (NY); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

The Tile Shop is a trusted retailer of tile and related decor, seeking a dynamic Retail Sales Associate to welcome customers, build relationships, and guide product selections in-store. You’ll learn installation basics, track orders, and help customers realize their design goals while thriving in a fast-paced, commission-driven environment.

Candidates should demonstrate a strong work ethic, excellent people skills, attention to detail, and the ability to multitask.

Qualifications

• Strong work ethic with a drive to exceed expectations.
• Excellent people person.
• Work well in a fast paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Work well under high pressure, ability to multi task.
• Detail oriented and highly organized.
• Sense of Design: various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.

Responsibilities

• Proactively greet customers professionally
• Develop lasting customer relationships by treating customers with courtesy
• Conduct follow-up customer communication
• Sell tile and related products to exceed customer expectations
• Understand installation and use of all products to educate customers
• Understand and track established individual sales goals
• Track store orders and provide customers with product updates
• Present yourself in a professional manner at all times
• Other duties as assigned

Skills

People skills

Customer service

Sales ability

Fast-paced multi-tasking

Detail oriented

Sense of design

Basic math

Basic computer skills

English communication

Tools

POS systems

Job description

A Tradition of Excellence
Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and amazing customer service.

Job Description

• Proactively greet customers professionally
• Develop lasting customer relationships by treating customers with courtesy
• Conduct follow-up customer communication
• Sell tile and related products to exceed customer expectations
• Understand installation and use of all products to educate customers
• Understand and track established individual sales goals
• Track store orders and provide customers with product updates
• Present yourself in a professional manner at all times
• Other duties as assigned

**45K to 75K expected 1st-year earnings in a draw pluscommission payment structure**

Qualifications

• Strong work ethic with a drive to exceed expectations
• Excellent people person
• Work well in a fast paced, commission sales environment
• Open to learning and growing independently and from feedback
• Work well under high pressure, ability to multi task
• Detail oriented and highly organized
• Sense of Design: various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English

Additional Information

At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Vision Insurance
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

The Tile Shop is an Equal Opportunity Employer