Sales Associate

Orangetheory Fitness; Troy (MI); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Workouts for free

Sales commission

Paid time off & holidays

Flexible schedules

Medical/Dental/Vision, Life, STD

401k with matching

Paid training

Growth opportunities

Employee recognition program

Free classes for family/friends

Job summary

Orangetheory Fitness is seeking a Sales Associate to join our dynamic studio team in Troy, MI. You will greet visitors with energy, present the science-based workout concept, handle inquiries, and guide prospects through their first Orangetheory experience.

You’ll collaborate with the fitness team to lead first workouts, sell memberships to meet monthly goals, and onboard new members using standard forms. A customer-first mindset and strong communication are essential.

Qualifications

• Passion for fitness and helping others reach goals.
• Positive attitude and ability to engage with anyone.
• Strong verbal and written communication; customer-facing excellence.
• Proven customer service skills and professionalism.
• Ability to work well in a collaborative team environment.
• Thrives in busy settings and can multitask effectively.
• Prior sales experience is preferred and shows a drive to grow sales skills.

Responsibilities

• Greet studio guests with energy and knowledge.
• Present Orangetheory Fitness concept to interested customers (intros).
• Handle front-desk inquiries, follow-ups, and care calls.
• Give studio tours to walk-ins and first-time guests.
• Collaborate with fitness team to guide initial workouts.
• Sell memberships and meet monthly sales goals.
• Onboard new members using intake and membership forms.
• Follow up with prospects via email and phone.

Skills

Passionate about fitness

Positive attitude

Verbal and written communication

Customer service skills

Team player

Multitasking

Sales experience

Job description

Be fit. Change lives. Have fun.

Here at Orangetheory Fitness we create exciting and rewarding experiences for our team members that are motivated, career driven, and fitness-minded who want to improve themselves and their future. We are currently looking for outgoing and passionate Sales Associates to join our rapidly growing sales team that are eager to share the success of this science-based, full-body group workout with everyone, providing excellent customer service to every person that walks through our door!

Why work for Orangetheory Fitness?

• WORKOUT FOR FREE!
• Sales Commission
• PTO & Holiday Pay
• Flexible Schedules - Weekend Evenings/Nights Off
• Fitness Casual Dress Code
• Medical/Dental/Vision, Life, STD, and Other Benefits
• 401k with Matching
• Paid Training- new hire training and ongoing sales development
• Growth Opportunities
• Employee Recognition Program
• Free Classes for Family/Friends

Here's more of what the Sales Associate position entails:

• Greet everyone who enters the studio with enthusiasm, energy and knowledge
• Present the Orangetheory Fitness concept to any interested consumers, also known as "intros"
• Conduct telephone inquiries, follow up calls, and customer care calls at the front desk
• Give studio tours for walk-ins and all first time guests
• Collaborate with fitness team to guide prospective clients through their first Orangetheory workout
• Sell memberships with monthly sales goals to help the studio thrive
• Onboard new Orangetheory members using Client Intake Forms and Membership Agreements
• Follow up on prospective clients via email and telephone
• Handle member requests and concerns in a professional and objective manner with the goal of resolution
• Participate in Orangetheory classes, as well as marketing and outreach events
• Ensure all areas of the studio are kept clean and organized by following a daily cleaning checklist

If you meet these Sales Associate qualifications, we would like to hear from YOU:

• Passionate about fitness and helping others achieve their goals
• Positive attitude with the ability to talk to anyone
• Solid verbal and written communication
• Excellent customer service skills
• Ability to function in a team environment
• Thrives in a busy environment with the ability to multitask
• Previous sales experience is highly preferred, with an interest in expanding professional skills in sales