Sales Associate

MacKenzie-Childs, LLC; Town of Aurora (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision coverage

401K with company match

Paid vacation and holidays

Life insurance and LTD

Health Savings Account + company match

Employee discount

Verizon discount

Referral bonus program

Professional development

Job summary

MacKenzie-Childs, LLC is seeking a Sales Associate to deliver exceptional customer service and drive sales at our Town of Aurora, NY location. You will greet customers, provide product information, and nurture relationships both in-store and via phone or email.

The role requires a friendly, detail-oriented individual who can maintain organized displays and assist with stock, as well as opening and closing procedures. The position emphasizes teamwork and impeccable communication.

Qualifications

• High school diploma or GED required; equivalent experience considered.
• Excellent customer service and relationship-building skills.
• Ability to work days, nights, weekends and holidays consistently.

Responsibilities

• Drive sales and deliver outstanding customer service.
• Multi-task while assisting customers.
• Build relationships through in-store, phone, and email interactions.
• Maintain stocked and attractive sales floor.
• Assist with opening and closing procedures.
• Handle inquiries via phone, email, and in person.

Skills

Customer service

Sales

Communication

Multitasking

Teamwork

Product knowledge

Education

High School Diploma or GED

Tools

POS system

Outlook

Excel

Job description

DescriptionPosition Summary:A MacKenzie-Childs Sales Associate is responsible for all sales activities and sales associate job duties from greeting customers, offering assistance and providing product information. The ideal candidate will provide customers an exceptional customer experience, both in-store and on the phone or via email. A successful Sales Associate will also build customer relationships, as well as ensure product in the store is well-stocked and beautifully maintained.

Essential Job Duties and Responsibilities (Additional duties may be assigned)

• Focuses on driving sales and delivering exceptional customer service to our clientele
• Ability to multi-task while being attentive to customers
• Generate new customer connections as well as maintain current customer relationships by creating an enjoyable atmosphere for MacKenzie-Childs customers
• Answer the phone as well as assist customers with questions via phone, email and in person
• Maintaining the sales floor by keeping it fully stocked and clean
• Maintain sales floor and current stock levels by assisting with the restock of merchandise as well as in floor moves when necessary
• Assist in expected opening and closing procedures

Supervisory Responsibilities

• The Sales Associate does not have any supervisory responsibilities.

Qualifications Education and Experience

• High School Diploma or GED required
• Equivalent combinations of education and work experience will be considered

Special Requirements

• The ability to work a schedule consisting of days, nights, weekends and holidays on a consistent basis.

Knowledge, Skills, and Abilities

• A dedication to excellent customer service.
• Contribution to an engaging, warm, and dynamic retail team.
• Ability to learn key systems.
• Ability to build strong customer relationships.
• Show a commitment to teamwork and goal attainments.
• Ability to clearly and concisely communicate verbally and in writing.
• Strong organizational skills including the ability to prioritize and work in a fast-paced environment.
• Ability to maintain a high-level of professionalism.
• Excellent work-ethic and initiative.
• Ability to multi-task and excellent time management skills required.
• Must be detail-oriented and well organized.

Equipment Used

Computer, printer, scanner, telephone, photocopier and POS system.

Computer Software

Outlook, Word and Excel

Physical and Mental Requirements

• Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.
• Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects.
• Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.

Environmental Conditions

Work is performed in a typical retail store environment with occasional exposure to falling when climbing a ladder.

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement

MacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.MacKenzie-Childs is an EEO employer and dedicated to fair hiring practices.