Sales Associate

Carters Inc.; Kokomo (IN); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

30% discount on Carter’s brands

Mental health benefits

Referral bonuses

Opportunities for personal development

Job summary

Carters Inc. is hiring a Sales Associate in Kokomo, Indiana, to be the friendly face of the brand for growing families. You'll help new parents and grandparents with baby essentials, ensuring a supportive environment.

Responsibilities include welcoming customers, resolving issues, and executing transactions. We're looking for candidates with excellent communication skills, the ability to multitask, and a positive attitude. Benefits include mental health support and a 30% discount on Carter’s brands.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Physical ability to lift 40 pounds and stand or walk for extended periods.

Responsibilities

• Welcome customers, provide assistance with products.
• Resolve issues proactively in a busy retail environment.
• Execute point-of-sale transactions.
• Complete floor replenishment and shipment as needed.

Skills

Customer service

Verbal communication

Problem-solving

Task management

Job description

As a Sales Associate, you will be the first face of the brand for growing families, welcoming new parents and grandparents and helping them with baby essentials and everyday parenting moments in a supportive, inclusive environment.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers while balancing many customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities We’d Love in a Candidate

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Physical ability to lift 40 pounds, bend, stoop, reach, push, and pull as needed, and stand or walk for extended periods.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Benefits We Love

• Schedules that fit your life, allowing you to balance work and personal activities.
• Mental health benefits and a 30% discount on Carter’s brands.
• Referral bonuses and many other perks that make life better.
• The Advance You Program, which helps earn a GED or bachelor’s degree tuition‑free, or learn English as a second language.
• Opportunities to learn and build skills, grow as an individual, and pursue professional and personal development.
• Development programs to help you grow in your current role and beyond, whether you’re joining for a season or a long‑term career.

Equal Opportunity Employer

Carter’s is an Equal Opportunity and Affinity Action employer for Minority, Female, Disability, and Veteran applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.