Sales Associate

Montecristo Inc.; Selma (NC); Híbrido; USD 11 - 13; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Teladoc services

401(k) retirement plan

Descripción de la vacante

Casa de Montecristo in Selma, NC is seeking a Sales Associate to cultivate guest relationships and deliver operational excellence within our cigar lounge and humidor. You’ll act as a brand ambassador, share product knowledge, and help drive daily sales.

This role requires a flexible schedule including nights, weekends and holidays, strong interpersonal skills, and a team-first attitude. Prior retail or hospitality experience is valued, along with a passion for premium cigars.

Formación

• Excellent interpersonal skills and ability to build relationships with guests.
• Strong team player with a track record of supporting store goals.
• Proven customer service mindset and ability to deliver a stellar guest experience.
• Experience in retail, hospitality, or service-centric environments is preferred.

Responsabilidades

• Provide a world-class guest experience in the humidor and lounge, representing the Casa de Montecristo brand.
• Build relationships with customers and clearly communicate product features and promotions.
• Drive sales and KPI performance as part of a team.
• Develop knowledge of Casa de Montecristo products and offerings.
• Assist in store operations and execute corporate initiatives efficiently.

Conocimientos

Interpersonal skills

Team player

Work ethic

Customer service

Herramientas

POS/Computer skills

Retail software

Descripción del empleo

About Us

Casa de Montecristo gives the adult cigar consumer the premier cigar experience, featuring large selections of premium cigars, modern lounges, walk-in humidors and full bars across the multiple locations in the United States.

Overview

The Sales Associate is responsible for cultivating strong guest relationships and delivering operational excellence as part of a team that achieves high standards of results.

Responsibilities

• Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills. Serves as a Casa de Montecristo brand ambassador.
• Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assists in the complete operations of the store. Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.

• Follows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as state and local regulations.
• Maintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment.
• Other duties as assigned

Qualifications

• Previous experience in a retail, hospitality or other service-centric environment.
• POS and/or computer skills needed
• Cigar knowledge a plus
• Ability to work a flexible schedule (night, weekends, holidays)
• Exceptional interpersonal skills
• Hands on team player with a strong work-ethic
• Passionate and persistent about a delivering a stellar guest experience.
• A track record of meeting challenging sales and operational goals
• Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.

Work Environment/Conditions:

While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.

#Casahourly

Work Environment Conditions

Benefits:

• Free Teladoc Services: Access to virtual doctor consultations at no cost for common illnesses, minor medical concerns, and general healthcare needs, along with prescription discounts to help make medications more affordable.
• 401(k) Retirement Plan: Eligible to participate in the company's 401(k) plan after 90 days of employment.

Posted Salary Range

USD $12.00 - USD $12.00 /Yr.