Sales Associate

United Parcel Service, Inc.; Scottsdale (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

The UPS Store Cave Creek in Arizona is seeking a friendly Sales Associate to greet customers and assist with shipping, printing, and business services, delivering the high‑quality service our stores are known for.

You’ll work in a fast‑paced retail setting, handle POS transactions, advise on shipping options, and help keep the store organized while supporting mailbox services and notary requests. This role is ideal for someone who enjoys helping customers and thriving in a team environment.

Qualifications

• High school diploma or equivalent.
• Retail, customer service, or sales experience preferred.
• Strong communication and interpersonal skills.
• Basic computer proficiency; experience with printing software is a plus.
• Ability to lift up to 50 lbs.

Responsibilities

• Assist customers with shipping, packaging, and delivery services including UPS, USPS, FedEx, and DHL
• Process print orders including copies, banners, business cards, and document finishing
• Operate point-of-sale (POS) systems and handle cash and card transactions accurately
• Advise customers on the best shipping options based on their needs and budget
• Maintain a clean, organized, and well-stocked store environment
• Support mailbox services, notary requests, and other retail business services
• Meet and exceed customer satisfaction and sales goals

Skills

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off

About the Role:

The UPS Store in Cave Creek, AZ is looking for an enthusiastic and customer-focused Sales Associate to join our team! In this role, you'll be the face of our store — helping customers with shipping, printing, and business services while delivering the exceptional experience The UPS Store is known for. If you're a people person who thrives in a fast-paced retail environment, we want to hear from you!

Responsibilities:

• Assist customers with shipping, packaging, and delivery services including UPS, USPS, FedEx, and DHL
• Process print orders including copies, banners, business cards, and document finishing
• Operate point-of-sale (POS) systems and handle cash and card transactions accurately
• Advise customers on the best shipping options based on their needs and budget
• Maintain a clean, organized, and well-stocked store environment
• Support mailbox services, notary requests, and other retail business services
• Meet and exceed customer satisfaction and sales goals

Requirements:

• High school diploma or equivalent required
• Previous retail, customer service, or sales experience preferred
• Strong communication and interpersonal skills
• Basic computer proficiency; experience with printing software is a plus
• Ability to multitask and stay organized in a busy retail setting
• Reliable, punctual, and a team-oriented attitude
• Ability to lift packages up to 50 lbs as needed

About Us:

The UPS Store is one of the most recognized and trusted names in shipping, printing, and business services, with thousands of locations across the country serving individuals and small businesses alike. Our Cave Creek location is proud to be a go-to resource for the local community, offering personalized service that keeps customers coming back. We foster a supportive team environment where employees are valued, trained, and given the tools they need to succeed.