sales associate

The UPS Store; Fountain Hills (AZ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

The UPS Store in Cave Creek, AZ is seeking a friendly Sales Associate to greet customers and assist with shipping, printing, and business services. You will be the store’s face, helping customers select the best options while delivering fast, reliable service.

The role emphasizes strong communication, multitasking, and teamwork in a busy retail setting. Prior retail experience is helpful, and lifting up to 50 lbs may be required.

Qualifications

• High school diploma or equivalent required.
• Retail, customer service, or sales experience preferred.
• Strong communication and interpersonal skills.
• Basic computer proficiency; Microsoft Office or printing software a plus.
• Must be able to lift up to 50 lbs.

Responsibilities

• Assist customers with shipping, packaging, and delivery services including UPS, USPS, FedEx, and DHL
• Process and handle printing, copying, scanning, faxing, and document finishing requests
• Operate point-of-sale (POS) system to process transactions accurately and efficiently
• Advise customers on the best shipping options, rates, and packaging solutions
• Maintain a clean, organized, and well-stocked store environment
• Support mailbox services, notary services, and other business center offerings
• Meet and exceed customer service expectations to drive repeat business and store growth

Skills

Communication

Interpersonal skills

Multitasking

Organization

Reliability

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off

About the Role:

The UPS Store in Cave Creek, AZ is looking for an enthusiastic and customer-focused Sales Associate to join our team! In this role, you'll be the face of our store - helping customers with shipping, printing, and business services every day. If you love working with people and thrive in a fast-paced retail environment, we want to hear from you!

Responsibilities:

• Assist customers with shipping, packaging, and delivery services including UPS, USPS, FedEx, and DHL
• Process and handle printing, copying, scanning, faxing, and document finishing requests
• Operate point-of-sale (POS) system to process transactions accurately and efficiently
• Advise customers on the best shipping options, rates, and packaging solutions
• Maintain a clean, organized, and well-stocked store environment
• Support mailbox services, notary services, and other business center offerings
• Meet and exceed customer service expectations to drive repeat business and store growth

Requirements:

• High school diploma or equivalent required
• Prior retail, customer service, or sales experience preferred
• Strong communication and interpersonal skills
• Basic computer proficiency; experience with Microsoft Office or printing software a plus
• Ability to multitask and stay organized in a busy retail setting
• Reliable, punctual, and a strong team player
• Must be able to lift packages up to 50 lbs as needed

About Us:

The UPS Store is one of the most recognized and trusted names in shipping, printing, and business services, with thousands of locations serving communities across the country. Our Cave Creek location is proud to be a go-to resource for local residents and small businesses who count on us for fast, reliable, and friendly service. We foster a supportive team environment where employees are valued, trained, and set up for success.