Sales Associate

Mor Furniture; San Diego, Northern (CA, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Mor Furniture in San Diego is seeking a Sales Associate / Showroom Manager to greet customers, understand needs, and guide them through products, financing, and design options. You will demonstrate features and maintain displays to create an inspiring shopping environment.

You will support the team in delivering exceptional service, meet personal and team sales goals, and help customers make confident decisions from start to finish.

Qualifications

• Communication skills: read, analyze, and interpret documents; respond to inquiries or complaints; present information clearly.
• Technical skills: proficiency with word processing, spreadsheets, and databases.
• Visionary Leadership: inspire and mobilize others; provide vision and inspiration to peers.
• Strategic Thinking: develop strategies to achieve goals; adapt to changing conditions.
• Safety and Security: follow safety procedures; report unsafe conditions; use equipment properly.

Responsibilities

• Learn customer needs and demonstrate furniture features, including how products function and fit into their home.
• Guide customers through product options and value tiers to help them make confident decisions.
• Process sales orders accurately, including financing and related paperwork.
• Maintain showroom displays and ensure floor models are clean, organized, and presentation-ready.
• Set and work toward personal and team sales goals.
• Coach and support team members in delivering excellent customer service.
• Perform additional duties as assigned to support the showroom and the team.

Skills

Communication

Technical skills

Visionary Leadership

Strategic Thinking

Safety and Security

Job description

Description

HRS. WORKED PER DAY: 8+ HRS. WORKED PER WEEK: 40+

WEEKENDS & HOLIDAYS REQUIRED

ROLE PURPOSE

At Mor Furniture, our Sales Associates and Showroom Managers create welcoming, comfortable experiences that help customers feel confident in their purchase decisions. This role is responsible for delivering friendly, solution-oriented service by understanding each customer's needs and guiding them through products, financing, and design options to bring their space together.

Team members in this role are knowledgeable about our products and take pride in helping customers explore features, styles, and value options - from good to better to best. You'll greet each guest with professionalism, ask thoughtful questions, recommend solutions, and follow through to ensure a great experience from start to finish.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Learn customer needs and demonstrate furniture features, including how products function and fit into their home
• Guide customers through product options and value tiers to help them make confident decisions
• Process sales orders accurately, including financing and related paperwork
• Maintain showroom displays and ensure floor models are clean, organized, and presentation-ready
• Set and work toward personal and team sales goals
• Coach and support team members in delivering excellent customer service
• Perform additional duties as assigned to support the showroom and the team

The Benefits

• Medical-Dental-Vision
• Early Wage Access
• 401K
• Pet insurance
• Ridiculously awesome employee purchase program
• Employee referral bonus
• Paid vacation and holidays
• Exciting employee recognition programs and appreciation events
• Competitive pay
• Endless opportunities for growth
• Awesome and supportive co-workers

Requirements

MINIMUM QUALIFICATIONS

• Communication skills: Ability to read, analyze, and interpret documents; ability to respond to inquiries or complaints from customers /employees, ability to effectively present information to top management, middle management, or employees. Ability to speak clearly and persuasively in positive or negative situations. Ability to write clearly and informatively; edit work for English structure usage.
• Technical skills: Ability to work with word processing, spreadsheet, and database software applications.
• Visionary Leadership: Ability to display passion and optimism; inspire respect and trust; mobilize others to fulfill the vision; provide vision and inspiration to peers and subordinates.
• Strategic Thinking: Ability to develop strategies to achieve organizational goals; understand organization's strengths & weaknesses; adapt strategy to changing conditions.
• Safety and Security: Ability to observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.

PHYSICAL AND MENTAL CRITERIA

Retain and comprehend information to receive and follow instructions, read, interpret, compare, and analyze data; research information to resolve problems; identify issues requiring further attention, corrections, and/or make recommendations, then take preventive actions; process facts and apply judgments; communicate with others to provide or obtain information. Demonstrate adaptability and flexibility to changing priorities, deadlines, demands, and assignments while maintaining cohesive and harmonious working relationships. Establish and maintain collaborative working relationships with others related to learning, problem-solving, backup support, and fostering team support. Perform repetitive keystrokes to compile and prepare documents, reports, and correspondence.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Management retains the discretion to add or change the duties at any time.