Sales Associate

Range USA; Mentor (OH); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Health insurance

Paid training

Employee discounts

Shooting classes

Rewards program

Job summary

Range USA is the nation’s largest operator of indoor shooting ranges, dedicated to a friendly, safe shopping and shooting experience. As a Sales Associate, you will be proficient in product knowledge, selling skills, and operations to convert customers into buyers and fulfill their experience.

You will greet customers, inform them about services and promotions, and uphold compliance with 4473 and background checks while delivering outstanding service.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of customer service/sales experience, preferably in specialty retail.
• Ability to understand and follow complex compliance regulations and handle confidential information.
• Flexible schedule including nights, weekends and holidays.
• Must be 21 years of age.

Responsibilities

• Provide the easiest and best customer service to Range USA customers.
• Greet customers and guide their shopping and experience.
• Ask for the sale to convert customers to buyers and fulfill the desired experience.
• Inform customers of Range USA services, discounts, offers, and promotions.
• Handle range check-in efficiently and courteously.
• Maintain the range timer for tracking customer time.
• Ensure compliant firearm rental processes are followed.
• Communicate safety and issues with Range Safety Officer using radios.
• Answer questions on pricing, features, benefits and availability.
• Maintain knowledge of products and industry news.
• As an ecommerce picker, check the pickup dashboard hourly and fulfill new orders.

Skills

Customer service

Sales experience

Compliance handling

Education

High School Diploma or equivalent

Job description

Job Location: Mentor - Mentor, OH 44060
Position Type: Part Time
Education Level: Not Specified
Salary Range: $11.00 - $13.00 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Retail

Sales Associate

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position overview

The Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. The main responsibility of the Sales Associate is to convert Range USA customers to buyers with sales that fulfill the desired experience.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.
• Ensure our customers leave with the complete package supporting their main purchase. Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check-in in an efficient and friendly manner.
• Maintain therange timer for proper tracking of customer time
• Ensure an efficient and compliant range firearm rental process
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.

Desired skills & experience

• High School Diploma or equivalent required.
• 1-2 years of customer service sales experience, preferably within a specialty retail environment.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Must be 21 years of age.

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training

This job description may be updated as needed and is not all-inclusive of expected duties and responsibilities.