Sales Associate

Torrid; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Sales Associates to join their team in Phoenix. This role focuses on delivering exceptional customer experiences, fostering connections, and promoting brand loyalty. As a Sales Associate, you will engage with customers, assist them in finding the perfect products, and create a welcoming atmosphere. The company values diversity and inclusion, ensuring that every team member feels empowered. With a competitive associate discount and opportunities for professional growth, this position is perfect for those passionate about fashion and customer service. Join a team that celebrates every shape and size while making a meaningful impact in retail.

Benefits

50% Associate Discount

Monthly Discount Coupon

Mental Health Resources

401K with Company Match

Employee Stock Purchase Program

Tuition Reimbursement

Qualifications

• Previous sales or customer service experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide an amazing shopping experience to encourage customer loyalty.
• Perform register functions and drive add-on sales.
• Maintain visual standards and assist in stockroom organization.

Skills

Customer Service

Sales Experience

Multitasking

Fashion Knowledge

Education

High School Diploma

Job description

Stores Phoenix (Desert Ridge Marketplace), AZ

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

What You’ll Do:

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and help ensure all visual standards are met
• Assist in the organization of the stockroom and provide a clean, consistent, and inviting store environment that inspires customers to shop

What You’ll Need:

• Previous sales or customer service experience a plus
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Be fashion-focused and stay on top of current trends

Physical Requirements

(with or without reasonable accommodation)

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 pounds
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

*Sick time benefit available where legally required

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.