Sales Associate

Ace Hardware; Oakland (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Oakland Ace Hardware is seeking a Sales Associate to deliver friendly, knowledgeable customer service on the sales floor and over the phone. You will assist with product selection, special orders, and in-store services while keeping displays tidy and stocked.

The role involves standing for long periods, lifting up to 80 pounds, and working a fast-paced retail schedule. Prior retail experience is a plus, and high school diploma or current pursuit is expected.

Qualifications

• Strong customer service and communication skills.
• Basic computer skills.
• Willingness to learn hardware products, tools, and services.
• Ability to stand, walk, and work on your feet for extended periods.
• Ability to climb ladders and lift 80+ pounds.
• Weekend availability required.
• High school diploma or equivalent (or currently pursuing).
• Previous retail or customer service experience preferred.

Responsibilities

• Provide friendly and knowledgeable assistance in person and over the phone
• Accurately process special orders, deliveries, and service requests
• Assemble merchandise and prepare customer orders for pickup or delivery
• Stock and downstock merchandise while maintaining clean, organized displays
• Receive, organize, and stock incoming deliveries
• Assist with inventory counts and maintain safe, orderly stock areas
• Support overall store operations and assist with additional tasks as needed

Skills

Customer service

Communication skills

Stand for long periods

Ladder use

Lift 80+ pounds

Weekend availability

Basic computer skills

Retail experience

Education

High school diploma or equivalent

Job description

Sales Associate – Oakland Ace Hardware

Starting Pay: $18.00 – $21.00 per hour

About the Role

As a Sales Associate at Oakland Ace Hardware, you’ll provide amazing customer service with a world class shopping experience. Our sales associates assist customers both on the sales floor and over the phone, helping them find the right products and solutions for their home improvement projects. Sales associate build an amazing retail experience by merchandising displays, stocking aisles, maintaining inventory and performing all in-store services.

What You’ll Do

• Provide friendly and knowledgeable assistance in person and over the phone
• Accurately process special orders, deliveries, and service requests
• Assemble merchandise and prepare customer orders for pickup or delivery
• Stock and downstock merchandise while maintaining clean, organized displays
• Receive, organize, and stock incoming deliveries
• Assist with inventory counts and maintain safe, orderly stock areas
• Support overall store operations and assist with additional tasks as needed

What We’re Looking For

• Strong customer service and communication skills
• Basic computer skills
• Willingness to learn hardware products, tools, and services
• Ability to stand, walk, and work on your feet for extended periods
• Ability to climb ladders and lift 80+ pounds
• Comfortable working in a fast-paced retail environment
• Experience using small tools or hardware products is a plus
• Weekend availability required
• High school diploma or equivalent (or currently pursuing)
• Previous retail or customer service experience preferred

Pay Transparency

The posted pay range represents the starting range for this position. Final compensation will be based on experience, education, and training. Pay estimates shown on third-party job boards may not reflect our actual pay range.

Oakland Ace Hardware provides personal service, quality products and convenient shopping to the home owners and businesses in and around Oakland, NJ. We're in the business of being helpful, which means we provide the tools and knowledge our customers need to build, repair, protect, and preserve their homes and businesses. We're family owned and operated which means we invest in our community and our people.