Sales Associate

Workstream; Auburn (AL); On-site; USD 16,531,000 - 20,664,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401K

Employee discounts

Perkspot discounts

Meal provided

Job summary

University Ace Hardware is seeking a friendly, outgoing Sales Associate to join our community-focused team. You will help customers with their projects, explain product features, and support store operations in a fast-paced environment.

Extensive training is provided, and you will have opportunities to grow with the team while serving neighbors and contributing to a welcoming shopping experience.

Qualifications

• Outgoing, friendly and helpful team members are welcome.
• Extensive training will be provided.
• Sales associate role with customer service focus.

Responsibilities

• Maintain outstanding customer service and generate sales.
• Assist customers in locating merchandise and processing orders.
• Uphold store merchandising and cleanliness standards.
• Support in daily store operations and team training.
• Promote Ace Rewards and respond to customer inquiries.
• Stay aware of promotions and advertisements.
• Participate in daily team huddles and safety practices.
• Assist in receiving shipments and back stock organization.

Skills

Customer service

Communication

Teamwork

Friendly attitude

Tools

POS system

Job description

At University Ace Hardware, we’re independently owned and operated so helping our community is our number one priority. We make an impact in the community by helping our neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.

Ace Hardware is an Equal Opportunity Employer. University Ace Hardware goes beyond hardware: build a future, a purpose, and a community with us.

Learn and grow with us:

• Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
• Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don’t stop there.

What to expect:

Sales Associate Position summary:

The Primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Major Responsibilities for this position include:

• Ensure each customer receives outstanding service which follows the S.A.L.E.S. process and by mystery shop standards.
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management.
• Assist in the training and development of peers.
• Actively participate in daily huddle meetings.
• Uphold merchandising and store cleanliness standards.
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
• Responsive of safety issues.
• Conscious of shoplifting activity.
• Aid customers in locating merchandise in store, on acehardware.com, and process special orders.
• Solicit customers to open an Ace Rewards Card.
• Answer customers' questions and provide information on procedures and policies.

Job responsibilities may change based on the needs of the business.

Pay, Benefits, and Perks:

Starting pay is competitive and individualized; we keep in mind each applicants' qualifications and previous experience when determining a starting rate. If selected for further consideration, starting pay will be discussed and determined during your interview.

• Paid time off for eligible employees
• Health Insurance for medical, dental, vision, for eligible employees
• 401K for eligibile employees
• Employee discounts on product
• Perkspot discounts on services and products
• Employee meal provided on certain workdays

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.