Hardware Store Sales Associate — Customer-Driven & Fast-Paced

Ace Hardware; Oakland (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Oakland Ace Hardware is seeking a Sales Associate to deliver friendly, knowledgeable customer service on the sales floor and over the phone. You will assist with product selection, special orders, and in-store services while keeping displays tidy and stocked.

The role involves standing for long periods, lifting up to 80 pounds, and working a fast-paced retail schedule. Prior retail experience is a plus, and high school diploma or current pursuit is expected.

Qualifications

• Strong customer service and communication skills.
• Basic computer skills.
• Willingness to learn hardware products, tools, and services.
• Ability to stand, walk, and work on your feet for extended periods.
• Ability to climb ladders and lift 80+ pounds.
• Weekend availability required.
• High school diploma or equivalent (or currently pursuing).
• Previous retail or customer service experience preferred.

Responsibilities

• Provide friendly and knowledgeable assistance in person and over the phone
• Accurately process special orders, deliveries, and service requests
• Assemble merchandise and prepare customer orders for pickup or delivery
• Stock and downstock merchandise while maintaining clean, organized displays
• Receive, organize, and stock incoming deliveries
• Assist with inventory counts and maintain safe, orderly stock areas
• Support overall store operations and assist with additional tasks as needed

Skills

Customer service

Communication skills

Stand for long periods

Ladder use

Lift 80+ pounds

Weekend availability

Basic computer skills

Retail experience

Education

High school diploma or equivalent

Job description

Oakland Ace Hardware is seeking a Sales Associate to deliver friendly, knowledgeable customer service on the sales floor and over the phone. You will assist with product selection, special orders, and in-store services while keeping displays tidy and stocked.

The role involves standing for long periods, lifting up to 80 pounds, and working a fast-paced retail schedule. Prior retail experience is a plus, and high school diploma or current pursuit is expected.