Sales Associate

McCabes Wine & Spirits; New York (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

McCabes Wine & Spirits, an established Upper East Side retailer in Manhattan, is seeking a Sales Associate to join our team.

The ideal candidate blends wine and spirits knowledge with a hospitality-driven approach to deliver exceptional service across in-store and outreach channels, while thriving in a fast-paced retail environment. The role emphasizes product knowledge, client relationships, and teamwork.

Qualifications

• Formal wine education (WSET, CMS, or equivalent) is a plus.
• Strong knowledge of wine and spirits across regions, producers and styles.
• Confident, personable, and sales-minded with customer focus.
• Professional, reliable, and organized under pressure; team-oriented.

Responsibilities

• Provide thoughtful wine and spirits recommendations across styles and price points.
• Deliver exceptional in-store, phone, email, and online service.
• Build relationships with everyday shoppers, collectors, and corporate clients.
• Assist with corporate gifting, large orders, and special requests.
• Participate in staff tastings and supplier meetings.
• Support merchandising, receiving, pricing, stocking, and inventory.
• Maintain an organized, welcoming sales floor and assist the team as needed.

Skills

Wine & spirits knowledge

Sales-minded

Customer service

Team player

Education

Formal wine education (WSET, CMS, or equivalent)

Job description

McCabes Wine & Spirits - Upper East Side, Manhattan

McCabes Wine & Spirits, a well-established, high-volume retailer on Manhattan's Upper East Side, is seeking a Sales Associate to join our team.

We're looking for someone with strong wine & spirits knowledge, a hospitality-driven approach, and the ability to thrive in a fast-paced retail environment. The ideal candidate combines product knowledge and sales ability with professionalism, curiosity, and a team-first mindset.

Key Responsibilities

• Provide thoughtful wine & spirits recommendations across styles and price points
• Deliver exceptional service in-store, by phone, email, and online
• Build relationships with everyday shoppers, collectors, and corporate clients
• Assist with corporate gifting, large orders, and special requests
• Participate in staff tastings and supplier meetings
• Support merchandising, receiving, pricing, stocking, and inventory
• Maintain an organized, welcoming sales floor and support the team wherever needed

Who You Are

• Formal wine education (WSET, CMS, or equivalent) is a plus
• Strong knowledge of wine and spirits, including key regions, producers, and styles
• Confident, personable, and sales-minded
• Able to understand customer needs and make appropriate recommendations
• Professional, reliable, detail-oriented, and organized under pressure
• Team-oriented, low ego, and eager to learn

Schedule & Physical Requirements

• Must be available to work a flexible schedule, including weekends (both Saturdays and Sundays), nights and holidays
• Ability to stand for extended periods, climb stairs, and move throughout the store
• Ability to lift and carry boxes up to 50 lbs. and perform regular stocking and other physical tasks

Why McCabes

McCabes offers the opportunity to work with a knowledgeable, close-knit team and a broad, high-quality selection of wine & spirits, from everyday bottles to allocated and collectible wines. The role provides significant exposure to customers with a wide range of interests and experience, along with opportunities to deepen product knowledge, build lasting client relationships, and grow within the business.

This role is well suited for someone who takes pride in their product knowledge and customer service, enjoys selling, and is interested in building a long-term career in the wine & spirits industry.

This job description is intended to describe the general scope of the role and is not a comprehensive list of all duties and responsibilities.