SALES ASSOCIATE

Price Automotive Group; New Castle (DE); On-site; USD 30,000 - 60,000; Full time

Job summary

Price Toyota in New Castle, DE is seeking Sales Associates who are bilingual in English and Spanish. This position offers commission or salary options and a friendly, high-energy sales environment.

Responsibilities include greeting customers, interviewing to determine needs, guiding buyers online and in person, presenting vehicle features, building trust, and handling credit applications and paperwork to complete transactions while delivering outstanding customer experiences.

Responsibilities

• Greeting incoming customers in a positive, professional manner
• Interviewing customers to determine their needs and wants
• Work with customers online, phone, text and in person to determine their ideal vehicle based on features, payments and options
• Present in person vehicle features, advantages, and benefits relevant to customer’s needs and concerns.
• Build rapport with customers engaging with dealership initial inquires by quickly and accurately answering their questions through trust building responses.
• Other administrative functions include running credit applications and processing transaction paperwork
• Provide an exceptional customer experience with existing and potential customers through routine value add communication

Job description

Job DetailsJob Location: Price Toyota - New Castle, DE 19720 PRICE TOYOTA IS NOW HIRING SALES ASSOCIATES! CURRENTLY SEEKING BILINGUAL, SPANISH SPEAKING ASSOCIATES! COMMISSION OR SALARY POSITIONS AVAILABLE!

Functions

• Providing customers with outstanding customer service
• Building relationships and obtaining new customers
• Processing sales for new and/or used vehicles
• Maintaining current knowledge of products

Duties and Responsibilities

• Greeting incoming customers in a positive, professional manner
• Interviewing customers to determine their needs and wants
• Work with customers online, phone, text and in person to determine their ideal vehicle based on features, payments and options
• Present in person vehicle features, advantages, and benefits relevant to customer’s needs and concerns.
• Build rapport with customers engaging with dealership initial inquires by quickly and accurately answering their questions through trust building responses.
• Other administrative functions include running credit applications and processing transaction paperwork
• Provide an exceptional customer experience with existing and potential customers through routine value add communication

Accountability

Performance standards for this position are met when:

• Customer Service standards are met and/or exceeded
• Sales objectives are met and/or exceeded

Physical Demands

Associate will be required to:

• Remain in a stationary position
• Move about the property, including indoors and outdoors
• Operate a computer and other office productivity machinery
• Position self to enter and exit vehicles
• Communicate with customers and other staff
• Observe/identify customers and vehicles
• Move/transport up to 20 lbs.
• Work in all outdoor weather conditions