Sales Associate

Range USA; Naperville (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Unlimited Shooting – Free Classes

Discounts – online and in-store

Manufacturer rewards and points

Paid training

Job summary

Range USA is seeking a Sales Associate in Naperville, IL. This part-time, non-exempt role requires strong customer service and product knowledge to help customers find and purchase the items they want while ensuring a positive shopping experience.

The Sales Associate will greet customers, discuss products, process purchases, and communicate promotions. Availability for varied hours including weekends is expected, with focus on accuracy and compliance in a fast-paced retail setting.

Qualifications

• 1-2 years of customer service sales experience.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Must be 21 years of age.

Responsibilities

• Greet customers and facilitate the customer experience.
• Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.
• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
• Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• When acting as an ecommerce picker, the pickup dashboard must be checked every hour and new orders picked.

Skills

Sales experience

Customer service

Retail experience

Education

High School Diploma or equivalent

Job description

Job Details

• Job Location: Naperville - Naperville, IL 60563


• Position Type: Part Time


• Education Level: Not Specified


• Salary Range: $15.00 - $15.00 Hourly


• Travel Percentage: None


• Job Shift: Any


• Job Category: Retail

Position details

• Position title: Sales Associate


• Reports to: Store Leader


• Classification: Part-Time / Non-Exempt / Hourly

Position overview

The Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. The main responsibility of the Sales Associate is to convert Range USA customers to buyers with sales that fulfill the desired experience.

Core values alignment

• Curious — ask questions, find and solve problems


• Passionate — care deeply about the brand, team, and customers


• Do it Right — take pride in accuracy and credibility


• Service — put others above ourselves

Key responsibilities

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.


• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.


• Greet customers and facilitate the customer experience.


• Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.


• Ensure our customers leave with the complete package supporting their main purchase.


• Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.


• Conduct range customer check-in in an efficient and friendly manner.


• Maintain the range timer for proper tracking of customer time


• Ensure an efficient and compliant range firearm rental process


• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues


• Answer customer questions regarding product pricing, features, benefits, and availability.


• Maintain compliance with all involved government agencies including 4473 and background check processes.


• Remain up to date on new product and industry news.


• When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.

Desired skills & experience

• High School Diploma or equivalent required.


• 1-2 years of customer service sales experience, preferably within a specialty retail environment.


• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.


• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.


• Must be 21 years of age.

Employee benefits

• Medical, Dental, and Vision health insurance


• Unlimited Shooting – Free Classes


• Industry-leading online and in-store discounts


• Manufacturer rewards and points program


• No firearm experience needed — we offer paid training

This job description may be updated as needed and is not all-inclusive of expected duties and responsibilities.