Sales Associate

Jobtailor; Montclair (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

Jobtailor is seeking a friendly and proactive Retail Sales Associate to welcome customers and assist with product styles, features, and benefits. You will resolve issues in a busy retail environment and support omnichannel needs to ensure a positive shopping experience.

Responsibilities include executing POS transactions, replenishing floor stock, processing shipments, and promoting current promotions and loyalty programs.

Qualifications

• Must be customer-focused with a solutions-driven approach.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced retail environment.
• Physically capable of lifting up to 40 lbs and standing for long periods.

Responsibilities

• Welcome customers and assist with product styles, features, and benefits.
• Resolve issues proactively in a busy retail setting.
• Assist with omnichannel needs to ensure a positive shopping experience.

Skills

Customer service

Verbal communication

Multitasking

Endurance

Tools

POS system

Job description

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Requirements

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Core Competencies

Demonstrates strong customer service and engagement skills while effectively managing multiple tasks in a fast-paced retail environment. Proficient in executing point of sale transactions and articulating promotional events to enhance customer experience.

Highest-signal resume keywords

• Customer Service Skills
• Point Of Sale Transactions
• Verbal Communication Skills
• Task Management
• Retail Environment Experience

ATS Optimization Keywords

Hard Skills

• Point Of Sale Transactions
• Floor Replenishment
• Shipment Processing

Soft Skills

• Positive Mindset
• Solutions-Oriented Approach
• Effective Communication

Industry Keywords

• Retail
• Customer Engagement
• Brand Loyalty Program