Key Holder

Jobtailor; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking an experienced retail leader to drive customer engagement and store performance in Arlington, TX. This role focuses on delivering superior shopping experiences, managing daily operations, and supporting the team through coaching and onboarding.

Responsibilities include leading the zone chart, optimizing pricing strategies, and ensuring promotions are executed accurately, while maintaining safety and standards across the store environment.

Qualifications

• Leadership experience required.
• Must be able to set clear objectives and follow through.
• Able to lift and push more than 50 lbs and use a ladder.
• Flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates conversation with customers and informs them of promotions.
• Contributes to selling environment by connecting with customers and sharing product info.
• Delivers a seamless shopping experience through product knowledge and pricing.
• Supports in-store pickup process including loading furniture.
• Leads the store environment and daily zone chart to drive sales and productivity.
• Acts as an elevated team member, enhancing each customer's experience.

Skills

Leadership experience

Great communicator

Team collaboration

Problem solving

Initiative

Feedback provision

Customer engagement

Decision-making

Product knowledge

Tools

Inventory management

Store operations

Sales strategy

Product pricing

Onboarding support

Job description

• Initiates conversation with customers as they enter the store and informs them of current promotions


• Contributes to a selling environment by connecting with multiple customers and sharing product information and pricing


• Delivers a seamless shopping experience through understanding of product, pricing strategy, and utilization of technology


• Supports the customer in-store pickup process including loading of furniture into vehicles


• Leads the store environment and customer experience with managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areas


• Acts as an elevated team member, exercising decision‑making skills to enhance each customer's experience


• Provides timely and specific employee feedback to create a culture of action and accountability


• Provides insight on associate performance to the leadership team for development


• Maintains standards and cleanliness by supporting daily tasks to create the best possible store environment; collaborates with key partners to receive and place new product


• Supports daily opening and closing procedures along with ensuring product pricing and promotions are executed and signed accurately


• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store


• Actively participates in daily meetings and takes initiative in teaching and sharing of product knowledge


• Checks in with leadership to maintain communication and teamwork on completing store objectives


• Assists the Associate team in their growth and problem solving; supports new hire onboarding in their orientation and zone development

Requirements

• Leadership experience


• Great communicator able to set clear objectives and follow through


• Must be comfortable on a ladder and have ability to lift and push more than 50lbs


• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Core Competencies

Demonstrates strong leadership and communication skills to enhance customer experience and drive sales while maintaining store standards and safety protocols. Capable of managing team performance and supporting new hire onboarding to foster a productive work environment.

Highest-signal resume keywords

• Leadership Experience


• Customer Engagement


• Product Knowledge


• Decision‑Making Skills


• Communication Skills

ATS Optimization Keywords

Hard Skills

• Inventory Management


• Sales Strategy


• Product Pricing


• Store Operations


• Onboarding Support

Soft Skills

• Great Communicator


• Team Collaboration


• Problem Solving


• Initiative


• Feedback Provision

Industry Keywords

• Customer Experience


• Store Environment


• Safety Standards


• Promotions


• Flexible Hours