Sales Associate

INTERNATIONAL BANK OF COMMERCE; Minnesota; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k Profit Sharing Program

Supplemental Benefit Programs such as:

Vision

Dental

Disability Tuition Assistance Program

Job summary

IBC Bank in Minnesota is seeking a Sales Associate to provide efficient customer and financial services and to deliver the IBC Experience. You will help meet customer needs by offering bank products and establishing new relationships.

The role requires friendly, proactive customer service, ability to promote bank products, and flexibility to support branch operations and outreach. Financial services experience is preferred, with in-office full-time work and potential travel to other branches.

Qualifications

• High school graduate or GED equivalent.
• 1+ years of customer-facing experience preferred.
• Ability to promote bank products and services.

Responsibilities

• Deliver the IBC Experience with prompt, friendly service.
• Meet customer financial needs by promoting bank products and services.
• Assist with branch opening/closing and dual control.
• Support compliance and inventory tasks and travel to other branches as needed.

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful Teamwork

Oral and written Communication

Bilingual English/Spanish preferred

Computer literate

Education

High school diploma or GED

Tools

Microsoft Office

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 400 Retail Sales and Service

Job Summary

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the "IBC Experience". This includes meeting customer needs by offering bank products and services and establishing new relationships.

Job Description

ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities
• Assist with branch opening/closing procedures and dual control
• Adhere to policies and procedures of the New Account Opening Process
• Support Branch Manager with adherence to the Compliance Facility Checklist
• Maintain branch inventory and supplies
• Flexibility to travel and assist other branches
• Flexibility to assist and perform teller operation functions
• Attend meetings and other events
• Maintain individual sales performance goals
• Promptly respond to and communicate customer complaints
• Assist with on- the- job sales training
• Other duties as assigned

Skills

• Problem Analysis
• Focus on Results
• Initiative
• Service Orientation
• Focus on Quality
• Perseverance
• Resourceful Teamwork
• Oral and written Communication
• Bilingual (English/Spanish) preferred
• Computer literate (knowledge of Microsoft programs)

Education & Experience

High school graduate or GED equivalent 1 + years of experience interacting with people preferred

About IBC Bank

IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.

Benefits

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k Profit Sharing Program
• Supplemental Benefit Programs such as: Vision, Dental, Disability Tuition Assistance Program Sick Leave Vacation Paid Holidays