Retail/ Sales Associate

Paradies Lagardere Default; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

A retail service company located in Portland, Oregon is looking for a Sales Associate to provide exceptional customer service and enhance the shopping experience. Responsibilities include executing the company mission, conducting transactions accurately, and engaging with customers in a friendly manner. The ideal candidate has a high school diploma and at least one year of retail experience. This position requires excellent communication skills and the ability to work various shifts. Join a team committed to delivering first-class service.

Qualifications

• Demonstrate selling experience in a fast-paced, service-oriented retail setting.
• Excellent customer service skills and an ability to communicate effectively using the English language.
• Ability to work various shifts in a team-oriented environment.
• Excellent English communication skills.
• Self-starter with multi-tasking ability.

Responsibilities

• Responsible for daily execution of the Mission Statement.
• Provide memorable, personalized customer service.
• Conduct customer transactions and maintain store appearance.
• Maintain store appearance and visual standards.
• Resolve customer issues and escalate when needed.
• Collaborate with teammates to ensure smooth operations.

Skills

Selling experience in a fast-paced environment

Excellent customer service skills

Ability to communicate effectively in English

Ability to resolve customer service issues

POS transactions

Team collaboration

Visual merchandising

English communication

Education

High school diploma or equivalency

Tools

POS system

Handheld devices

Job description

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO:

POSITION DESCRIPTION SUMMARY

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

POSITION REQUIREMENTS

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and elevate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.