Sales Associate

Club Pilates; McKinney (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Club Pilates is seeking a Sales Representative to support the General Manager in studio sales, scheduling new members for Intro classes, and assisting with customer appreciation and retention. The role includes touring the studio, enrolling members, and meeting monthly sales goals while maintaining a clean, welcoming environment.

Candidates should have retail or fitness sales experience, strong English communication, and proficiency with Club Ready software.

Qualifications

• Retail/service sales or fitness sales experience.
• Fluent in English with excellent communication.
• Proficient with Club Ready software to handle client inquiries, attendance and reports.
• Ability to conduct studio tours and enroll members.

Responsibilities

• Provide exceptional customer service in person, by phone, text or email.
• Conduct studio tours to prospective members and learn their needs.
• Contact leads to schedule Pilates classes and enroll in memberships.
• Perform membership sales and retention activities and events.
• Maintain cleanliness and organization of the studio and stock forms.

Skills

Personal sales

Fluent English

Interpersonal skills

Data management

Attention to detail

Education

High School Diploma

Tools

Club Ready

Job description

Position Summary

The Sales Representative supports the General Manager in studio sales, including scheduling new members for Intro classes. This role also helps with customer appreciation, retention, and administrative support.

Responsibilities and Duties

• Exceptional customer service distinguishes our business. In every interaction, whether face-to-face, by phone, text, or email, you should provide outstanding support to both new and existing members.
• Proficient at Club Ready software to troubleshoot client account inquiries, possible sales opportunities, attendance and sales reports, etc.
• Conduct tours of the studio to potential members, while establishing a relationship and learning their needs and wants.
• Contact prospects/leads to schedule Pilates class and enroll them in a membership.
• Perform membership sales and membership appreciation/retention activities and events.
• Working cooperatively to meet individual and studio monthly sales goals.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures relating to customers.
• Ensure all forms, administrative supplies and studio literature are stocked and visible.
• Participate in networking/community events and studio promotions.
• Maintain a positive, welcoming and friendly atmosphere in the studio.
• You are expected to maintain honesty and integrity in all professional interactions.
• You may be assigned additional duties as needed to support studio operations.

Qualifications / Skills

• Confident in generating personal sales.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast-changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

Education and Experience

• High School Diploma or equivalent.
• Retail/service sales or fitness sales experience.

Compensation & Benefits

• This position offers competitive compensation; based on experience & performance.
• Commission paid on personal sales.

THIS APPLICATION FOR EMPLOYMENT IS NOT AN EMPLOYMENT CONTRACT.

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran/military status, race, color, religion, sex/gender, national origin, ancestry, age, disability, genetic information, pregnancy (including childbirth, lactation, and related medical conditions), alienage or citizenship status, sexual orientation, gender identity or expression, or any other category protected by applicable federal, state, or local laws.

The Company offers accommodation for applicants with disabilities during the hiring process, as required by law. To request accommodation for the application or interview, contact the hiring manager.

THIS COMPANY IS AN AT-WILL EMPLOYER WHERE ALLOWED BY APPLICABLE STATE LAW. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THIS APPLICATION, IF HIRED, THE COMPANY OR I MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE. NOTHING IN THIS APPLICATION OR IN ANY DOCUMENT OR STATEMENT, WRITTEN OR ORAL, SHALL LIMIT THE RIGHT TO TERMINATE EMPLOYMENT AT-WILL. I UNDERSTAND THAT NO COMPANY EMPLOYEE OR REPRESENTATIVE HAS THE AUTHORITY TO ENTER INTO A CONTRACT REGARDING DURATION OF TERMS AND CONDITIONS OF EMPLOYMENT OTHER THAN THE CEO OF THE COMPANY AND THEN ONLY BY MEANS OF A WRITTEN CONTRACT SIGNED BY THE CEO.