Sales Associate

Michael Kors; Ledyard (CT); On-site; USD 30,000 - 42,000; Full time

Job summary

Michael Kors is seeking enthusiastic individuals for a fashion retail role in Connecticut. The position emphasizes achieving sales goals while developing lasting client relationships through exceptional service and brand representation.

Responsibilities include meeting sales targets, maintaining product knowledge, and ensuring accuracy in shipping, alterations, and special requests. The role demands a proactive, customer‑facing approach aligned with fashion market trends.

Qualifications

• Meet sales goals and build lasting client relationships.
• Provide the highest level of customer service and adhere to company policies.
• Demonstrate knowledge of merchandise and fashion trends.

Responsibilities

• Meet sales goals.
• Utilize elevated service to maximize sales performance.
• Demonstrate in‑depth knowledge of merchandise.
• After closing a sale, manage shipping, alterations, and special requests for customer satisfaction.
• Follow all sales policies and procedures.
• Maintain a keen interest in fashion industry and market trends.
• Represent the brand.
• Provide top‑notch customer service and build repeat clientele.
• Resolve client issues quickly and effectively.
• Keep selling floor neat, organized, and stocked; assist inventory and register functions.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Main Job Objective: To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

Essential Job Responsibilities:

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
• Represent the brand

Customer Service:

• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
• Represent brand in the highest manner

Operations:

• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

Native Americans receive preference in accordance with Tribal Laws.

We are an Equal Opportunity Employer M/D/F/V

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].